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Amazon launches an AI-powered audio Q&A experience on product pages

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Amazon launched a new AI-powered feature on Tuesday that allows users to ask questions about products and receive conversational audio responses generated in real time. The responses are delivered by what the company calls “AI-powered shopping experts,” which present information in a natural, discussion-style format.

The new “Join the chat” feature aims to save customers time by providing key product details without requiring them to scroll through lengthy descriptions or reviews. The AI pulls together insights about product features, customer feedback, and other relevant information. For example, shoppers can ask questions like whether a coffee maker is suited for beginners or whether a sweater feels itchy based on customer reviews.

Rather than giving generic answers, Amazon says the AI builds on previous responses to provide more relevant and helpful information, while also making sure not to repeat anything. This is meant to be a similar experience to speaking with a knowledgeable employee at a store.  

“Customers can ask questions and actually steer where the conversation goes. Every question they ask influences what comes next, making the experience a conversation customers can join and customize,” the company writes in a blog post. 

Image Credits:Amazon

“Join the chat” is part of a broader experience called “Hear the highlights,” which offers short audio summaries on millions of product pages within the Amazon Shopping app. That feature began testing last May and is currently available in the U.S. However, only select products have audio summaries.

To use the feature, customers open a product page in the app and tap the “Hear the highlights” button, located below the product image. From there, they can listen to a brief overview or tap the “Join the chat” icon to ask specific questions via text or voice. The audio can continue playing even as users browse.

The new capability builds on Amazon’s growing lineup of AI-driven shopping tools. These include Rufus, its generative AI assistant that helps customers research products and compare options; Interests, which continuously tracks and surfaces new items aligned with a shopper’s preferences; and “Help me decide,” which suggests products based on a person’s searches, browsing, and shopping history.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

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2027: ‘Tinubu brought hunger’ – Rivers youths dare Wike, vow to vote out APC govt [Video]

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A viral video captured some youths in Port Harcourt, the Rivers State capital taking to the street to sensitize residents against voting for the All Progressives Congress, APC, in the 2027 general elections.

In the 45 seconds video sighted by DAILY POST on X, the youths accused President Bola Tinubu of imposing abject poverty on Nigerians via alleged bad governance.

According to them, the current government has been unable to solve the lingering economic crisis and should be voted out in 2027.

“You get food for house? No, you get light for house? No. Hunger de. Tinubu brought hunger through bad government”, the youths chanted.

Meanwhile, the Minister of the Federal Capital Territory, FCT, Nyesom Wike had declared that there would be no opposition in Rivers State in 2027, stating that eligible voters were united in the plan to re-elect Tinubu.

The rainbow coalition formed by the former governor of the state has members from different political parties who came together to support Wike’s preferred candidates.

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Troops neutralise militia member in Plateau, recover two local rifles

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Troops of Operation ENDURING PEACE (OPEP) have neutralised an armed militia member and recovered two locally fabricated AK-47 rifles following an attack and heavy gunfire in Mangu Local Government Area of Plateau State.

The incident occurred on Sunday, August 9, 2026, following reports of suspicious movements around the bushes linking Kantoma, Bwom and Jakatai communities.

According to security sources available to counter-terrorism expert Zagazola Makama, the troops stationed at Maraban Kantoma received a distress call from local youth leaders at about 3:51 p.m., reporting the movement of unidentified persons in the adjoining bushes.

The situation reportedly escalated when armed militia members attacked Rangai community in Mangu Halle District, firing sporadically.

Troops from the NYSC camp immediately responded to the distress call and moved to confront the attackers.

At about the same time, a joint clearance and show-of-force team operating under Operation RAINBOW, led by its coordinator, was travelling from Mangun towards Jos when residents at Jakatai reportedly alerted the team to the developing security situation.

The team diverted towards Jakatai and engaged the armed elements, while troops operating along the Kantoma axis reportedly came under heavy gunfire from the militia members.

The troops responded with superior firepower, forcing the attackers to retreat in disarray.

During the exchange, one militia member was reportedly neutralised inside Jakatai community, while others fled in different directions.

Two locally fabricated AK-47 rifles were subsequently recovered by the troops—one from the neutralised suspect and another reportedly abandoned by a fleeing attacker.

“The troops responded immediately to the distress call and engaged the attackers, preventing the violence from spreading to neighbouring communities,” the sources said.

The body of the neutralised suspect was later deposited at the Barkin Ladi General Hospital mortuary, while the security team continued its movement towards Jos.

However, shortly after the attack was repelled, civil unrest reportedly broke out in Jakatai, where youths and women barricaded the Mangu-Jos Highway, disrupting traffic and temporarily affecting public order.

Following the development, the Commander, Sector 8, directed troops to reopen the highway and disperse the protesters. The troops subsequently conducted an on-the-spot assessment of the Rangai general area.

“The immediate priority was to reopen the highway, restore the free movement of traffic and prevent further escalation of the situation,” a security source said.

The incident has once again highlighted the volatile security situation in parts of Plateau State, particularly in areas where armed groups continue to pose threats to communities and security personnel.

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