Connect with us

Business

NCC warns telcos over poor network, assures improved service quality

info

Published

on

NCC Abuja.jpeg

The Nigerian Communications Commission (NCC) has assured Nigerians that ongoing investments and regulatory interventions in the telecommunications sector are beginning to improve service quality, while warning operators that stricter enforcement measures will continue against poor network performance.

NCC disclosed its plan to improve telecoms services in a statement issued on Wednesday by the commission’s Head of Public Affairs, Nnenna Ukoha.

The regulator acknowledged growing public frustration over dropped calls, slow internet speeds, unstable data services, and network disruptions affecting consumers across the country.

There has been renewed complaints by Nigerian internet users in the previous weeks, who repeatedly lamented deteriorating conditions of services by Nigerian telecoms, which supposedly affected business transactions and other activities.

Subsequently, the Minister of Communications, Innovation, and Digital Economy, Bosun Tijani, issued warning on Monday, that telcoms who failed to improve their services to Nigerians after the government’s efforts to improve conditions to render quality services, will face regulatory actions.

Improvement measures

In its statement on Wednesday, NCC said telecommunications services have become essential to daily life, business, education, and access to critical services, stressing that consumers deserve reliable and high-quality service delivery.

According to the commission, improving ‘Quality of Service’ has remained a key regulatory priority over the last two years. The regulator said it has intensified monitoring of Mobile Network Operators (MNOs), Internet Service Providers, and Tower Companies, while strengthening oversight and collaboration with public institutions to tackle structural challenges affecting service delivery.

The commission disclosed that the telecom sector is currently witnessing one of its largest network expansion and modernisation efforts in recent years after a prolonged period of under-investment.

It revealed that in 2025 alone, MNOs invested more than N2.13 trillion in infrastructure and network upgrades, while tower companies committed an additional N373.8 billion to support sector-wide improvements.

The investments, according to NCC, led to the addition and upgrade of more than 2,800 telecom sites nationwide to improve network coverage and capacity.

The regulator said the interventions included deployment of additional 4G and 5G infrastructure, expansion of fibre backhaul systems, targeted network upgrades in high-demand urban areas, rollout of services to underserved communities, and replacement of outdated equipment.

The regulator added that expansion efforts are continuing in 2026, with operators committing to deploy or upgrade over 12,000 telecom sites in the year.

It noted that nearly 3,000 sites have already been completed, while more than 730 additional 5G sites have been deployed across 27 states.

The commission also said it facilitated the reallocation and restructuring of underutilised radio spectrum among the country’s three major mobile operators to improve network efficiency, capacity, and service quality.

“The deployment of next-generation infrastructure is also accelerating, with more than 730 additional 5G sites already deployed across 27 states so far in 2026.

“In addition, and in line with its Spectrum Trading Guidelines, the Commission has facilitated the reallocation of a majority of idle and underutilised valuable radio spectrum among the three major Mobile Network Operators, while also rearranging spectrum blocks to provide contiguity for operators.

“These interventions are designed to improve spectral efficiency, network capacity, and service performance,” the commission added.

Quality of service

According to its Quality of Service assessments, NCC said there have been gradual improvements in network coverage, capacity, and internet speeds in several parts of the country.

The commission stated that 4G penetration increased from 45 per cent in January 2024 to 54 per cent currently, while national median download speeds rose from 16.5Mbps to 20Mbps during the same period.

“These improvements are most evident in areas where recent upgrades and new site deployments have been completed,” the statement noted.

Despite the progress, NCC admitted that many subscribers still experience poor call quality, slow internet speeds, congestion, and unstable services in some locations, insisting that operators must accelerate improvements.

The regulator further stated that it is advancing plans to create a wholesale broadband market segment aimed at enabling smaller Internet Service Providers to expand affordable internet access nationwide. The initiative is expected to complement government-backed digital infrastructure projects, including Project BRIDGE and other efforts aimed at strengthening Nigeria’s national digital infrastructure.

“However, the commission is equally clear that the pace and consistency of improvement must increase, particularly in locations where consumers continue to experience poor call quality, slow data speeds, congestion, and service instability.

“In alignment with government policy to deepen fibre penetration to homes, businesses, schools, and public institutions, the commission is also at an advanced stage of conducting a market study aimed at creating a wholesale market segment.

“This will enable smaller and more localised Internet Service Providers to expand service penetration and deliver internet services at lower cost,” the regulatory body stated.

Addressing operational challenges, NCC identified fibre cuts, vandalism, theft of telecom equipment, power disruptions, and denial of maintenance access as major threats to network performance.

It revealed that more than 27,000 avoidable fibre-cut incidents were recorded nationwide in 2025 alone, largely linked to road construction activities and vandalism.

The commission said it is collaborating with the Office of the National Security Adviser and other stakeholders to enforce the Presidential Order on Critical National Information Infrastructure and curb attacks on telecom infrastructure.

“Through this collaboration, organised syndicates involved in the theft and resale of telecom equipment have been disrupted, while engagement with Federal and State Ministries of Works is putting in place a governance mechanism to reduce avoidable fibre cuts arising from road construction,” it said.

Transparency, enforcement

To improve transparency, NCC said operators have now been mandated to notify consumers promptly during major service outages and restore services within specified timelines.

The regulator also noted that details of major outages are now published on its reporting portal.

“Details of major incidents are also logged on the Commission’s Major Network Outages Reporting Portal at the time of the incident: uptime.com/statuspage/ncc.”

The regulator, however, warned that enforcement of the updated ‘Quality of Service Regulations 2024’, which began in November 2025, will continue against operators and tower companies that fail to deliver measurable improvements.

“Under the updated Quality of Service Regulations 2024, which were gazetted in July 2024, Mobile Network Operators and Tower Companies were allowed a defined transition period to order, ship, and install required equipment nationwide to enhance service quality. That transition period was not open-ended.

“This enforcement will continue, and where operators fail to deliver measurable improvements, the Commission will take appropriate regulatory action, including escalation where necessary,” the regulator said.

According to NCC, sanctions may include consumer compensation measures and additional investment obligations where performance failures are identified.

Reaffirming its commitment to protecting telecom consumers, the commission called on governments, communities, and other stakeholders to support efforts to safeguard telecom infrastructure and create an enabling environment for sustained sector investment.

“We therefore call on all stakeholders, across federal, state, and local governments, as well as host communities, to support efforts aimed at protecting telecommunications infrastructure, facilitating timely access for maintenance, and creating an enabling environment for sustained investment in the sector.

“The NCC remains firmly committed to ensuring that all Nigerians enjoy reliable, affordable, and high-quality telecommunications services.

“The expectation is clear: the industry must now deliver measurable improvements, and the commission will continue to enforce compliance in the interest of consumers and the wider economy,” the statement read.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

COP17: Africa must connect science to action to tackle land degradation — Expert

info

Published

on

By

WhatsApp Image 2026 08 25 at 11.50.39 e1787663217912.jpeg

MTN ADVERT

In this interview with PREMIUM TIMES on the sidelines of COP17 in Ulaanbaatar, Mongolia, Oluseyi Ifatimehin, a Professor of Geography (Environmental Resource Planning) at Kogi State University, Nigeria, and Science and Technology Correspondent to the United Nations Convention to Combat Desertification (UNCCD), outlines the scientific and institutional gaps confronting Nigeria and other African countries and proposes stronger land and drought observatories, artificial intelligence, satellite technology, indigenous knowledge and improved science-policy mechanisms to tackle the challenges.

Excerpt:

PT: What are the biggest scientific gaps preventing Nigeria and other African countries from effectively addressing land degradation and drought?

Ifatimehin: From my perspective, Africa does not primarily suffer from a lack of scientific knowledge. The bigger problems are gaps in data continuity, local-scale evidence, technology deployment and the capacity to translate evidence into decisions. For Nigeria, one major gap is the lack of sufficiently dense, continuous and interoperable datasets on soil health, land degradation, groundwater, vegetation, drought indicators and land-use change. Satellite data are increasingly available, but they need to be combined with reliable ground observations to produce information that is useful at the farm, watershed and community scales.

A second gap is predictive capacity. We need to move from asking, “Where has degradation or drought occurred?” to ask, “Where is it likely to occur next, when will it happen, how severe will it be, and what should farmers and governments do now?”

PT WHATSAPP CHANNEL

A third gap is the shortage of sustained investment in African scientific institutions, laboratories, field-monitoring networks, data infrastructure and technical personnel. Nigeria’s priority should therefore be to establish stronger national and regional land and drought observatories, integrate satellite and ground data, strengthen universities and research institutions, and develop indicators that measure outcomes. These could include hectares of degraded land restored, changes in soil organic carbon, vegetation recovery, water availability and the number of farmers receiving actionable early warnings.

PT: Why is there a disconnect between research institutions and policymakers, and how can COP17 help close that gap?

Ifatimehin: The disconnect is partly because research and policymaking often operate on different timelines and communicate in different languages. Researchers may produce excellent scientific papers, but policymakers need concise answers to practical questions: What is the problem? What will it cost? What intervention works? Where should it be implemented? What result can we expect within three or five years? There is also insufficient institutional linkage between universities, government ministries, agencies and communities. Research funding is frequently project-based, while policy implementation requires long-term evidence and monitoring. COP17 can help by strengthening the UNCCD Science-Policy Interface (SPI) and encouraging countries to establish stronger national science-policy mechanisms. Universities should not be viewed simply as institutions that produce publications; they should become knowledge partners in national land-restoration programmes.

In line with this, proposals from two Nigerian universities — the Federal University Lokoja (FUL) and Confluence University of Science and Technology (CUSTECH), Osara — were presented at the COP17 side events.

FUL presented two proposals: ECO-HUB for Land Restoration Technical Education, focused on ecopreneurship, restored land, resilient food systems and shared prosperity; and Building a University-led Knowledge Curriculum and Research Platforms for Sustainable Rangeland Resource Governance, Livestock Reform and Peace-building for Nigeria’s Sub-humid and Humid Ecological Zones.

CUSTECH presented Measuring Nature, Building Skills and Restoring Land: Bio-resource Quantification, Ecosystem Evaluation and Land Degradation Neutrality Capacity in Kogi State, Nigeria.

For Nigeria, I would like to see a measurable mechanism whereby scientific baselines, measurable targets, independent monitoring and periodic evidence reviews accompany major land-restoration policies and programmes. The ultimate test is simple: Can scientific evidence change a government decision, improve an investment or change what happens on the farm? If the answer is yes, then we are closing the science-policy gap.

PT: What technologies could Nigeria realistically deploy to predict drought and prevent its worst impacts?

Ifatimehin: Nigeria does not need to wait for futuristic technology. Much of the technology required already exists; the challenge is integrating it and deploying it at scale.

First is satellite Earth observation. Satellite systems can monitor vegetation stress, soil moisture, rainfall anomalies, surface water and land-use change across Nigeria. This allows the government to identify emerging drought conditions over large areas much faster than conventional field surveys.

Second is artificial intelligence and machine learning. AI can combine satellite observations with rainfall, temperature, soil, crop, hydrological and historical drought data to identify patterns and generate localised drought-risk forecasts. Third is multi-hazard early-warning systems. Nigeria should connect meteorological and hydrological forecasts with agricultural advisory services so that a warning becomes an actionable message — for example, when to plant, which crop or variety is more appropriate, when to conserve water, or where livestock movement and water resources may become constrained.

Fourth is climate modelling and seasonal forecasting, which can support planning several months ahead. But technology alone is insufficient. Nigeria needs an end-to-end drought information system linking observation to forecasting, early warning, communication, early action and impact assessment. A measurable target could be to ensure that drought warnings reach vulnerable farming and pastoral communities before critical agricultural decisions are made, rather than after losses have already occurred.

PT: How can modern science and Indigenous knowledge be combined at the community level?

Ifatimehin: The answer is not to choose between modern science and Indigenous knowledge. We need to put them into dialogue. Farmers and pastoralists possess generations of knowledge about rainfall patterns, soil characteristics, pasture availability, water sources, drought indicators, livestock behaviour and locally adapted crops. Modern science brings remote sensing, climate modelling, soil analysis, forecasting and new technologies.

The most effective approach is therefore co-production of knowledge. Scientists should work with communities to test Indigenous observations against meteorological, ecological and satellite data and determine what is reliable, where it works and under what conditions. For example, if pastoral communities have traditional indicators for anticipating pasture or water scarcity, these can be assessed alongside satellite vegetation indices, rainfall forecasts and groundwater information. Where both sources provide consistent signals, the resulting early-warning system is likely to have greater local credibility and uptake.

We should also ensure that communities are not merely treated as recipients of scientific information but as knowledge partners.

ALSO READ: COP17 advances $1.3bn for land restoration, puts rangelands at centre

A measurable approach would be to establish community demonstration sites where restoration interventions are jointly designed, tested and monitored, with indicators such as vegetation recovery, soil health, water availability, livestock productivity and household livelihoods.

PT: What should governments, universities and development partners do differently to move African innovations from laboratories into practical solutions?

Ifatimehin: Africa needs to change the way it measures research success. A scientific publication is important, but it should not be the final destination.

Governments should create innovation-to-implementation pathways in which promising technologies are identified, field-tested, independently evaluated and then incorporated into national programmes and procurement systems.

Universities should strengthen technology-transfer offices, innovation hubs, demonstration farms and partnerships with farmers, pastoralists, government and industry. Research funding should include resources for field validation, scaling and adoption, not only laboratory research.

Development partners should move beyond financing short-term pilot projects. Where a technology has demonstrated effectiveness, financing should support the transition from pilot to demonstration, scale-up and institutional adoption.

The private sector is also critical because governments and donors alone cannot finance the scale required.

For Nigeria, I would propose a Land Restoration Innovation Pipeline with clear stages: Research → Field testing → Independent validation → Community adoption → Investment readiness → Scale-up → Impact measurement. Success should be measured not simply by the number of papers or projects produced, but by outcomes such as hectares restored, farmers and pastoralists reached, increases in soil and water productivity, drought losses avoided, jobs created, technologies commercialised and sustained improvements in livelihoods.

My central message from COP17 is that Africa does not need to reinvent science; it needs to connect the science we already have to decisions, finance and action.

Nigeria has universities, research institutions, satellite technologies, climate scientists, Indigenous knowledge and a growing innovation ecosystem. The opportunity now is to connect these assets through stronger science-policy institutions, digital knowledge platforms, predictable financing and measurable implementation. “Restoring Land, Restoring Hope” must therefore mean moving from knowledge to action, and from isolated projects to nationally and locally scalable solutions.

PT: Thank you so much for your time, Prof.

Ifatimehin: Thank you for the opportunity. Bye.


Discover more from Premium Times Nigeria

Subscribe to get the latest posts sent to your email.

Continue Reading

Business

Nigeria Targets $21 Billion Investment in Landmark Bonga Southwest Deal

info

Published

on

By

BYAGENCY REPORTERS —The Nigerian National Petroleum Company Limited (NNPC Ltd), and the OML 118 Contractor Parties  — Shell Nigeria Exploration and Production Company Limited (SNEPCo), Esso Exploration and Production Nigeria (Deepwater) Limited, and Nigerian Agip Exploration Limited (NAE) — yesterday executed the Addendum to the OML 118 Production Sharing Contract (PSC) and the Addendum to the Dispute Settlement Agreement (DSA), marking a major milestone in the advancement of the deepwater Bonga Southwest/Aparo  project (BWSAp) towards Final Investment Decision (FID).

The execution gives effect to the fiscal and commercial terms approved by the Federal Government to support the development of BSWAp and it reinforces Nigeria’s commitment to creating a competitive, stable and attractive environment for large-scale deepwater investment.

The milestone follows the approval by President Bola Ahmed Tinubu of the Deep Offshore Oil and Gas Projects Incentives (Tax Remission) Order, 2026, an important component of the Federal Government’s ongoing reforms to enhance the competitiveness of Nigeria’s deepwater sector and unlock new investment. The BSWA PSC and DSA Addenda demonstrate the practical impact of these reforms in translating policy into investment and project development.

BSWAp is expected to be one of Nigeria’s largest deepwater developments, with the potential to attract US$15 billion to US$21 billion in investment over the life of the project and achieve peak production of about 175 kbopd of oil and 140 mmscfd of gas. The development is expected to contribute significantly to Nigeria’s economy through increased oil and gas production, government revenues, foreign exchange earnings, local content development, employment and expanded opportunities for Nigerian businesses.

Speaking on the milestone, the Group Chief Executive Officer of NNPC Ltd, Engr. Bashir Bayo Ojulari, said: “The execution of the BSWAp PSC and DSA Addenda demonstrates the effectiveness of President Tinubu’s reforms in translating policy into investment. This is about unlocking a major deepwater project and demonstrating that Nigeria has a competitive fiscal framework and a clear pathway for sustainable investment in its energy sector. NNPC Ltd will continue to work closely with the Federal Government, our partners and other stakeholders to ensure that this project delivers maximum value for the Federation and the Nigerian people.”

The Contractor Parties also announced the successful completion of the project’s Pre-Front End Engineering Design (Pre-FEED) phase, marking an important milestone in maturing the technical and commercial scope of the development and positioning the project to progress into the Front End Engineering Design (FEED) phase, subject to applicable partner, assurance and governance requirements.

Following a competitive selection process, a bidder has been identified as the preferred Floating Production Storage and Offloading (FPSO) contractor for the BSWA project, subject to completion of applicable partner, regulatory, assurance and governance processes. The selection provides a basis for progressing the FPSO concept into FEED and for undertaking the further engineering and commercial work required to mature the project towards FID. Any eventual award of the FPSO Engineering, Procurement, Construction and Installation (EPCI) contract remains subject to the completion of all applicable approvals and requirements.

Once operational, BSWAp is expected to become one of Nigeria’s most significant new deepwater production hubs, contributing materially to national oil production and supporting the country’s ambition to sustainably grow oil and gas output over the coming years.

The project is expected to deliver substantial benefits to Nigeria through billions of dollars of investment, increased participation by Nigerian contractors and suppliers, and significant direct and indirect employment opportunities across engineering, fabrication, offshore construction, logistics and operations.

BSWAp is also expected to strengthen Nigerian content through increased contracting opportunities for indigenous companies, enhance local fabrication, marine and engineering capabilities, facilitate technology transfer and skills development, and create lasting value across the wider Nigerian economy.

The milestone reflects the strong collaboration among NNPC Ltd, the Federal Government, relevant regulatory agencies and the OML 118 Contractor Parties , and reinforces Nigeria’s position as a competitive destination for deepwater investment.

NNPC Ltd reaffirmed its commitment to working with all stakeholders to advance the BSWA project safely, competitively and responsibly, while maximising value for Nigeria and the Nigerian people.

The post Nigeria Targets $21 Billion Investment in Landmark Bonga Southwest Deal appeared first on Business Today NG.

Continue Reading

Trending