Connect with us

Business

Kenya Deploys WhatsApp for Tax Filing

lamaqgodoz

Published

on

B1a67d9315a05ed2f49326ef6bdc0fd5

Phathisani Moyo

Kenya has launched a WhatsApp-based tax filing platform to simplifying compliance and onboard millions of new taxpayers into the system.

The initiative, introduced by the Kenya Revenue Authority (KRA), allows users to file their tax returns through a chatbot on WhatsApp, cutting the process from eight steps to just three.

KRA Commissioner-General, Humphrey Wattanga, described the platform as a “game-changer” designed to meet taxpayers on familiar digital platforms while improving ease of use.

KRA commissioner general Humphrey Wattanga (centre) has described the new WhatsApp-based tax filing platform as a game-changer in simplifying compliance and expanding Kenya’s tax base

KRA commissioner general Humphrey Wattanga (centre) has described the new WhatsApp-based tax filing platform as a game-changer in simplifying compliance and expanding Kenya’s tax base

According to him, the system is expected to drive compliance, particularly among young people and those operating in the informal sector.

The chatbot functions like a guided conversation. Users initiate a chat with a verified KRA number, select the type of return they want to file, and verify their identity using their KRA PIN. Once authenticated, the system automatically retrieves pre-filled tax data, including income and statutory deductions.

Taxpayers are then prompted to review, confirm or edit the information before submission, reducing the need for repetitive data entry. The platform also provides real-time responses to user inquiries, eliminating the need for physical visits or call centre support.

Officials say the innovation addresses one of the key barriers to tax compliance — complexity. With the new system, users no longer need advanced knowledge to complete their filings.

Kenya’s tax system currently faces a significant compliance gap. While over 22 million taxpayers are registered, only about 7 million actively file returns.

The government is betting that integrating tax services into widely used digital platforms will encourage more participation and improve revenue generation.

The move reflects a broader trend across Africa, where countries are increasingly adopting digital tools to modernise tax administration.

In Nigeria, the Federal Inland Revenue Service has also rolled out digital platforms to enhance tax collection, while South Africa and Rwanda continue to expand their e-filing and mobile-based systems.

With the new WhatsApp platform, Kenya positions itself among African countries leveraging technology to deepen tax compliance and streamline public service delivery.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

FCCPC Mandates Immediate Removal of Unlabelled Consumer Goods Nationwide

info

Published

on

By

BY NKECHI BAECHE-ESEZOBOR—The Federal Competition and Consumer Protection Commission (FCCPC), on Wednesday directed manufacturers, importers, distributors, and retailers to immediately withdraw all non-compliant consumer products from the market or face severe enforcement action.

According  to statements issued today,  that market surveillance and routine inspections exposed an influx of goods lacking basic, mandatory consumer information.

The statement reads:”The Federal Competition and Consumer Protection Commission (FCCPC) has observed with serious concern the increasing circulation, distribution, and sale of consumer goods that do not comply with prevailing standards and regulations governing product labelling. Market surveillance, routine inspections, and quality assurance activities have revealed products bearing misleading or deceptive information, as well as products without production dates, expiry or best-before dates, batch numbers, manufacturer details, ingredient lists, allergen information, country of origin, and other mandatory labelling information.

“As empowered by the Act, the Commission is mandated to promote consumer safety by ensuring strict adherence to labelling requirements in line with applicable standards set by competent regulatory authorities, including the Standards Organisation of Nigeria (SON), the National Agency for Food and Drug Administration and Control (NAFDAC), among others.

The statement added that “Deceptive, incomplete, or misleading product labelling violates consumers’ right to the information required to make informed purchasing decisions andmay expose them to significant health, safety, and economic risks.

Accordingly, the Commission directs all manufacturers, importers, distributors, and retailers to immediately review their inventories and withdraw from sale any consumer goods that do not comply with applicable labelling requirements. Businesses that continue to distribute or sell non-compliant products risk appropriate regulatory enforcement action.

“In light of the foregoing, consumers are advised to carefully examine product labels before purchase and avoid products with missing, illegible, altered, misrepresented, or poor-quality labels, as well as those bearing false claims or misleading information. “

“Suspected cases of non-compliance should be reported promptly through the Commission’s official complaint channels.”

The post FCCPC Mandates Immediate Removal of Unlabelled Consumer Goods Nationwide appeared first on Business Today NG.

Continue Reading

Business

Plateau Strengthens Technical Education, Prepares NITT Centre for September Take-Off

info

Published

on

By

IMG 20260818

The Plateau State Government has taken a major step towards expanding access to specialised transport education and practical technical training with the handover of facilities at the Government Science Technical College, Bukuru, to the Nigerian Institute of Transport Technology (NITT), Zaria.

The facilities, comprising part of the college’s Mechanical Workshop, five classrooms and a residential quarter, will serve as the NITT Learning Centre and Compressed Natural Gas (CNG) Conversion Centre, providing students, technicians and professionals with opportunities to acquire practical skills in modern transportation technology, CNG conversion and logistics.

The Plateau State Government was represented at the handover ceremony by the Commissioner for Transport, Hon. Davou Gyang Jatau, who said the initiative reflects the administration’s commitment to strengthening technical education, skills development and the adoption of modern transportation technologies.

Jatau said the Mechanical Workshop would provide a practical environment for CNG conversion training, while the classrooms would support theoretical instruction, professional development and capacity-building programmes.

He added that the residential accommodation would improve the welfare of personnel and learners who would be associated with the centre.

The commissioner expressed confidence that NITT would make effective and sustainable use of the facilities to expand educational and technical opportunities for people in Plateau State.

“We are confident that NITT Zaria will make effective and sustainable use of these facilities for the benefit of Plateau State and Nigeria at large.”

Also speaking, the Permanent Secretary, Ministry of Transport, Mrs Jummai Shekarau, described the handover as an investment in technical education, innovation and human capital development, rather than simply the provision of infrastructure.

She said the CNG Conversion Centre would provide young people with practical skills that could improve their employability and enable them to take advantage of opportunities emerging in the CNG value chain.

According to her, the centre would also encourage entrepreneurship and job creation while supporting the transition from petrol and diesel to cleaner and more affordable energy alternatives.

The Registrar of NITT, Zaria, Dr Maina Williams Tarfa, commended the Plateau State Government for providing facilities beyond what the institute had initially requested.

Tarfa said the intervention would enable NITT to establish a strong educational presence in Plateau State and bring specialised transport training closer to residents.

He expressed confidence that the centre would commence operations by September, providing training opportunities for local government technicians and other professionals across the state.

He explained that NITT would introduce programmes including Advanced Diploma, Graduate Diploma and Master’s programmes in Transport and Logistics, while deploying its technical experts to deliver quality training and practical services.

Tarfa said the centre would help bridge the gap between theoretical education and practical skills by giving learners direct exposure to modern transport technologies.

Dr Sani Barau, Special Adviser to the Director General/Chief Executive of NITT, said the handover marked the transition from planning to implementation after concerted efforts to secure and prepare the facilities.

Barau stressed the need for a clear and speedy activation plan to ensure that the centre becomes operational as soon as possible.

He said the initiative would involve local technical stakeholders, create investment opportunities and strengthen the skills base required for the development of Plateau State’s transport sector.

The officials subsequently toured the facilities to inspect the progress of rehabilitation works at the institution ahead of the planned commencement of operations in September.

The establishment of the NITT Learning Centre is expected to strengthen technical and vocational education in Plateau State, giving students, technicians and professionals access to practical training and advanced qualifications in transport, logistics and emerging vehicle technologies.

Continue Reading

Trending