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Yelp’s updated AI assistant can answer questions and book a restaurant or service in one conversation

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For years, existing consumer platforms have tried to keep users within their app by offering more services. After the rise of the AI chatbot, the trend is to have people use the assistant for both queries and actions without leaving the conversational flow. With its latest update, Yelp is letting people ask questions, get restaurant reservations, order food delivery, and book service professionals, all through its updated AI assistant.

The company debuted the AI assistant in 2024 to help people search for different services based on their problem. It is now using the platform data paired with an AI assistant to let users do more tasks.

In a demo seen by TechCrunch, the company’s SVP of product, Akhil Kuduvalli Ramesh, searched for hiking places to go with a dog without a leash; looked for takeout places along the way, with an option to place an order on Doordash; looked for restaurant recommendations for a weekend plan, with an option to check out availability and book a table; and queried about painting a friends’ new Victorian house without leaving the chat.

“We would really like consumers to reconceive Yelp as a place where they can ask questions and get answers, not just that, but also complete the action. That’s Yelp reconceiving from a review platform to an answers and action platform,” he told TechCrunch over a call. “Some of the investments we’re making will be in that lane.”

Users can select a specific page for a restaurant or service when they tap on it, or ask more questions about the business. Yelp said that as the knowledge is grounded in details of the business on the platform, the business’s website, and user reviews, there is a scant chance of getting wrong answers.

The company is hosting the assistant in a new tab in the app, which is now placed in the center of the bottom navigation bar, so users are likely to visit it more often. The assistant will be available on iOS and Android at launch and will work with eligible business pages, including restaurants, retail shops, and attractions. The company said that the desktop version and rollout across all kinds of businesses are slated for later in the year.

Apart from fetching information, Yelp also announced integration with external providers to complete an action, like place an order or appointment. Users can now order food through DoorDash and Grubhub, book fitness or beauty appointments through Vagaro, a doctor’s appointment through ZocDoc, and a car repair through Repairpal. Plus, it also offers a Calendly integration for other kinds of businesses that allow appointment booking.

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Notably, all these actions will lead you to a specific provider’s app or page, meaning this is not “agentic” in nature, where the entire transaction is completed within the chat window. Kuduvalli mentioned that while the redirections are the way Yelp is set up now, it might not “remain that way” in the future.

However, it’s hard to say how agentic pipelines might work with other services for cases when the user doesn’t specify whether they want to order food through DoorDash or Grubhub.

Besides the new AI assistant, Yelp is rolling out a few quality-of-life updates to the app. Last year, it launched the ability for people to scan a menu and see what dishes look like through photos other users posted. Now, users can look at those dishes within the app as they are scanning a menu.

Image Credits: YelpImage Credits:Yelp

What’s more, Yelp said that users will be able to search the media gallery of a business using natural language queries instead of keywords. Plus, the company will offer an AI-powered tagging and grouping feature for before and after photos to business owners to avoid manual work.

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Aminu Kano hospital introduces IVF service for childless couples

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The Aminu Kano Teaching Hospital (AKTH) has recorded a major milestone with the introduction of In-Vitro Fertilisation (IVF) service provision to restore hopes of childless couples.

The milestone was recorded by a team of the hospital’s assisted reproductive health technology and others.

The Chief Consultant Gynaecologist and IVF Specialist at AKTH, Dr Ibrahim Rais, disclosed this in a video shared on the hospital’s official Facebook page.

Mr Rais said the team collected eggs from two women, while semen samples were also collected from their husbands for the next stage of the IVF procedure.

“Today marks a great milestone in the history of AKTH and the IVF service provision in the institution.

“The hospital’s Chief Medical Director, CMD, Abdulrahman Sheshe and his team has been working assiduously and today we have achieved this great milestone of the first egg collection in this institution.

“We have collected eggs from two women and also collected semen samples from their husbands. The eggs collected will be fertilised with their husbands’ sperm and we hope to achieve success.

“We are going to continue the service provision with three more patients and then we cap it up on Sunday with the last patient,” he said.

Mr Rais said commencement of the service would bring the service close to the population and restore hope among couples suffering from infertility.

“It is also important to note that starting IVF services in AKTH has been a very important development because the center will form one of points for service provision to the teeming population needing IVF services.

“It will form a centre of excellence for training in the field of Obstetric and Gynaecologist and Reproductive medicine.

“We have extracted more than a dozen eggs for now. Embryologists are working assiduously to ensure that there is fertilisation by sperm of the patients that had the procedure.

“We will go on to get more eggs that will generate more embryos and translate to potential more Nigerians,” Mr Rais said.

Similarly, the hospital in a statement on its official handle, said the milestone was achieved through the collaborative efforts of AKTH staff, specialist reproductive health experts from Jos and Abuja, and two embryologists.

It described the development as a significant step towards expanding advanced fertility services and bringing hope closer to residents.

Meanwhile, the hospital congratulated the the AKTH team for attaining the feat.

(NAN)

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Nigerian Trio Take Major Step as Buruj Football Academy Secures UK Trial Opportunities

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Three promising Nigerian youngsters — Raheem Moyinoluwa Salaudeen, Fawas Ayomide Adeleke and Jacob Obiora Iyida — are taking another important step in their football development after being registered for trial opportunities in the United Kingdom.

The trio, who are associated with Buruj Football Club and Buruj Sports Academy, will have the opportunity to experience football in a different environment while testing themselves against talented players in the UK.

Read Also: “When We Honour Our Legends, We Invest in the Future” — SSA Adeboye Commends Ex-Internationals Cup

The registration is part of Buruj’s wider commitment to creating international pathways for young Nigerian footballers and providing them with opportunities to gain exposure beyond the domestic football system.

For Raheem, Fawas and Jacob, the UK opportunity represents more than simply a football trial. It is a chance to learn, adapt and understand the demands of playing in a different football culture.

The three youngsters have continued to show commitment and determination throughout their development, and their latest opportunity provides another platform to showcase the qualities they have developed through their time in Nigeria.

Speaking about the opportunity, Raheem Salaudeen said:

“This is a big opportunity for us and we are grateful to everyone who has supported our journey. We want to go there, learn as much as possible, compete with confidence and show what Nigerian young players can do.”

Fawas Adeleke also expressed his determination to make the most of the experience:

“I see this as an opportunity to improve myself and understand a different style of football. I want to work hard, listen to the coaches and make every opportunity count. Hopefully, this will open another door for my career.”

For Jacob Obiora Iyida, the focus is equally clear — continue learning, gaining experience and taking another step towards his professional ambitions.

“I’m excited about the opportunity because playing outside Nigeria has always been one of my goals. I know there is a lot to learn, so I want to stay focused, work hard and show my best whenever I get the chance.”

Buruj Football Club and Buruj Sports Academy believe international exposure can play a significant role in the development of young footballers, allowing them to experience different coaching philosophies, tactical approaches and football cultures.

The academy’s development philosophy also places emphasis on education and personal development, ensuring that young players are prepared not only for possible professional careers but also for life beyond football.

The UK trip therefore represents another stage in a broader development pathway designed to help Nigerian youngsters build confidence, experience and international connections.

For Raheem, Fawas and Jacob, the message is simple: the opportunity has arrived, and now it is time to make it count.

From Nigeria to the United Kingdom, another chapter begins—with bigger dreams ahead.

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