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Indian payments chief thinks AI will be heavily involved in next era of digital payment growth

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India’s digital payment share has increased over the years, with the Unified Payment Interface (UPI) growing to over 750 million daily transactions. With an aim to reach over a billion daily transactions, Dilip Asbe, MD and CEO of the National Payments Corporation of India, which oversees UPI, thinks AI would be heavily involved in the next phase for user growth, fraud prevention, and credit distribution.

During an interview with TechCrunch at Mumbai Tech Week (MTW) 2026 last month, Asbe said AI could drive the next half a billion users with NPCI, India’s central bank, and the government working together.

“AI will be used very effectively when we look at the next wave of UPI, and that includes all aspects, including reaching new users. We must use AI effectively to protect our current citizens, to find fraud, and to find mules. AI must also be used to provide credit to all the users and merchants who have digital footprints,” he said. “We must use AI to look at the voice and multilingual solutions to make onboarding simpler.”

Many companies have talked about voice as an interface being important in India for chatting with companies or systems. Asbe believes that it is early days for that, as voice models will need to be more accurate. NPCI launched a voice assistant-based interactive system in 2023. Asbe noted that adoption for that yet to take off, and with the right use case, voice can become a critical component in the payment ecosystem.

AI in finance and regulations

In the U.S., startups and public companies are racing to add AI to finance. Coinbase and Robinhood now allow agents to trade on users’ behalf, and OpenAI lets you load personal account data into ChatGPT to get financial advice. NPCI has shown some demos around agentic commerce and payments with Razorpay last year. However, there hasn’t been a wider rollout of some of these capabilities.

NPCI’s CEO thinks that with robust regulations and a framework, India can also adopt AI-powered finance. He said that there should be enough protection for users and mitigation for risk — and in case something goes wrong, the system should be able to look at the instructions and consent given by the user to an agent.

Besides the usage of models, Asbe thinks that the Indian finance ecosystem has an opportunity to build small language models.

“We believe that the models will differentiate from each other based on the data sets that are made available to them,” he said. “We have a very rich data set in our ecosystem. I think there is a big opportunity for Indian companies — the banks, FinTechs, and the ecosystem — to create small language models which are sharp, specific, and as deterministic as possible.”

Last year, NPCI launched a model called FIMI to solve user disputes. Asbe noted that it is serving over a million users to cancel mandates and resolve issues, and is scaling fast.

UPI competition

NPCI has long sought healthy competition between UPI apps, but data suggests that Walmart-owned PhonePe and Google Pay have over 80% of the market share. The regulator’s plan to cap an app’s market share at 30% is set to take effect on December 31, 2026, unless it defers the deadline date again.

During the conversation, Asbe said that UPI apps have very low switching costs and most core features are shared. He noted that PhonePe and Google have poured millions into their apps to attain their market position. He said that if new apps find viable business models within the fintech ecosystem, their share will rise.

“I believe that there are multiple issues why we see this concentration risk exist, and one of the important reasons is the availability of a viable commercial model. The moment we see the commercial model being available to the ecosystem, I believe newer players will start investing very heavily,” Asbe said.

In 2024, the payment body spun off its BHIM UPI app to make it more competitive and grow its usage. While its transaction volume has grown, its overall market share is around 1%. Asbe said that with BHIM, there is no particular target market share NPCI is eyeing. But it wants to make it a sovereign and secure alternative to other apps, Asbe said.

India is one of the biggest digital economies, and investors around the world will be looking at the regulatory landscape to put money into newer fintech solutions and make the market more competitive.

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Health

WHO warns immunisation gaps leave Nigerian children vulnerable to disease

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The World Health Organisation (WHO) has warned that gaps in routine immunisation are leaving Nigerian children vulnerable to preventable diseases, urging the government to increase domestic health financing and strengthen disease surveillance and outbreak preparedness.

Pavel Ursu, the WHO representative in Nigeria, raised the concern on Tuesday during the organisation’s Health Diplomacy Dialogue in Abuja, which brought together diplomats and health officials to discuss health security, disease outbreaks, global health financing and antimicrobial resistance.

Mr Ursu said Nigeria continued to face challenges in containing vaccine-preventable diseases, including measles and circulating vaccine-derived poliovirus, despite support from international partners.

He said the country’s immunisation programme must reach approximately eight million additional children annually, placing increasing pressure on the health system.

“If we want to maintain the same level of performance, we have to invest more,” he said.

Mr Ursu acknowledged support from Gavi, the Vaccine Alliance, and other partners in providing vaccines and related commodities but stressed the need for Nigeria to progressively increase domestic financing and assume greater responsibility for protecting its population.

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He also highlighted changes in global health cooperation, including declining development assistance for health and ongoing discussions about reforming the global health architecture.

He said African countries needed to strengthen domestic financing, improve health system resilience, expand digital health services and promote local manufacturing of health commodities.

Mr Ursu said the dialogue was established to provide a platform for the WHO and diplomatic missions to exchange strategic information on public health developments, emerging threats and international health policy, including for embassies without dedicated development cooperation programmes.

He called for stronger international cooperation, including timely information-sharing and coordinated responses to outbreaks that could cross national borders.

Outbreaks expose gaps in health security

Speaking on health security, Alex Chimbaru, the WHO emergencies adviser, said Nigeria’s disease outbreaks reflected persistent weaknesses in immunisation coverage, disease surveillance and access to safe water and sanitation.

He said more than 700 children had been disabled by circulating vaccine-derived poliovirus in previous years, warning that the actual number could be higher.

Mr Chimbaru also highlighted cholera as a major public health concern, citing inadequate water, sanitation and hygiene infrastructure, insecurity and population displacement as factors complicating prevention and response efforts.

He said Borno State accounted for 96 per cent of cases in the affected area discussed during his presentation, highlighting the need to prioritise interventions in vulnerable communities.

According to him, the WHO, other United Nations agencies, Médecins Sans Frontières (MSF) and other partners supported the response through surveillance, logistics, case management, vaccination, risk communication and infection prevention and control.

Mr Chimbaru called for sustained investment in water and sanitation, functional public health emergency operations centres, rapid response teams and stronger cross-border coordination to prevent and contain outbreaks.

He also urged development partners to reinforce government-led health systems rather than establish parallel structures, stressing that sustainable financing and stronger primary healthcare services were essential to health security.

Abuja to host global conference on antimicrobial resistance

The dialogue also featured discussions on Nigeria’s preparations to host a global conference on antimicrobial resistance (AMR) in Abuja from 6 to 8 December.

Mary Bartuo, the WHO team lead for universal health coverage and life course, said the conference would seek to translate international commitments into measurable action, stronger accountability and sustainable financing.

READ ALSO: Non-communicable diseases caused 74% of global deaths in 2023 – WHO

She said AMR was associated with about one million deaths annually in the African Region and posed growing threats to food security, livestock production and economic development.

Ms Bartuo said priorities under the proposed Abuja Compact included responsible AMR use, infection prevention and control, vaccination, water and sanitation, equitable access to medicines and diagnostics, research, local manufacturing and sustainable financing.

She urged diplomatic missions to participate in the conference and support efforts to strengthen national and international responses to AMR.

The WHO officials called for sustained investment and stronger collaboration among governments, diplomatic missions and development partners to improve health security and strengthen countries’ capacity to prevent, detect and respond to public health threats.


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Troops nab four suspected gunrunners in Plateau

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Troops of Enduring Peace have arrested four suspected illegal arms fabricators and gunrunners during coordinated intelligence-driven operations in the Mangu and Barkin Ladi Local Government Areas of Plateau State. 

The Nigerian Army said on Tuesday that the operation also led to the recovery of locally fabricated firearms, ammunition and other incriminating items.

It stated that the operation dealt a blow to suspected illegal arms supply networks fuelling insecurity in the state.

“Acting on credible intelligence received on 4 October 2026, troops of Sectors 8 and 4 conducted coordinated covert operations between 7 and 11 October 2026, leading to the arrest of the suspects,” it said. 

The arrested suspects include Ayuba Sunday Abot, a suspected illegal arms fabricator operating in Heipang, Barkin Ladi LGA, and three suspected gunrunners identified as Tangkat Danjuma, Kopdi Appollos and Nyam Nzang, who allegedly operated across Mangu and Barkin Ladi LGAs.

The statement explained that items recovered during the operations include one locally fabricated revolver rifle, one locally fabricated pistol, one fabricated AK-47 barrel, one AK-47 magazine and 42 rounds of 7.62 × 54mm ammunition, alongside other items suspected to be associated with the illegal activities. 

“The recoveries are expected to provide valuable leads in ongoing investigations aimed at uncovering illicit arms production and distribution networks.

“Preliminary interrogation reportedly revealed allegations that the recovered ammunition was purchased at ₦3,000 per round from an unidentified soldier,” it said. 

It noted that the allegation is being thoroughly investigated to establish its authenticity and identify any persons who may have been involved in the alleged transaction.

It added that the suspects and recovered items were in the custody of the troops’ headquarters for further investigation and necessary action. 

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