Business
OPay opens new Jos office
OPay, one of Nigeria’s leading financial technology company officially launched a new office in Jos, Plateau State capital. This is part of its strategy to enhance financial inclusion, announce it’s presence and boost customer service nationally. The event took place on March 25, 2026, and was attended by local business leaders, community representatives, and OPay executives.
L-R: Head of Partnerships, OPay, Odiase Ikponmwosa Kolawole; HRH Dagwom Rwey Za’ang (Zawan), Sir Christopher Sheku Mancha KSJ, SSG; Chief Operations and Technology Officer, OPay, Dotun Adekunle; Regional Manager, Jos/North East, OPay, Gabriel Kate Adeola; and Team Director, Key Account Merchants, Retail and FMCG, OPay, Isimeme Ayobami Owobu during the official launch of the OPay Office in Jos, Plateau State.
The new office will serve as a hub for individuals and businesses in Plateau State, strengthening support for OPay’s agent, merchant and customers network thereby improving service delivery. The company said the facility is expected to create jobs and drive local economic growth by enabling easier access to digital financial tools.
Speaking at the event, OPay’s Chief Operations and Technology Officer, Dotun Adekunle, said: “Opening this office in Jos allows us to stay closer to the people we serve, better understand their needs, and continue to provide fast, secure, and reliable financial services that improve everyday life. This new office is not just a building; it is a commitment to the people of Jos and Plateau State.”
OPay’s Jos office will support local merchants and businesses, facilitate financial transactions, and enable more Nigerians to access digital payments, including underserved communities. The expansion is part of OPay’s nationwide growth plan aimed at building trust and improving accessibility.
Established in 2018, OPay provides a range of financial services including money transfers, bill payments, ATM cards, airtime/data purchases, POS and merchant payment solutions, licensed by the Central Bank of Nigeria and insured by the Nigeria Deposit Insurance Corporation.
By expanding its physical presence in Plateau State, OPay aims to strengthen community engagement while advancing its mission of financial inclusion for all Nigerians.
Business
Veritas Kapital Assurance Records 54% Growth in Total Assets to ₦54.56 Billion, Strengthens Financial Position
Governance expert Joe Abah has confirmed he received a full refund of his flight ticket from United Nigeria Airlines after a six-hour flight delay.
Mr Abah disclosed that the airline refunded his ticket within 12 hours of his request and offered him a 50 per cent discount on a future flight for four months.
In a post on X on Thursday, Mr Abah said the airline has apologised, refunded his money, and offered compensation following the disruption to his Enugu-Abuja journey.
“I can confirm that I have now received a full refund from @flyunitedng and that the refund came within 12 hours of my making the request,” he wrote.
“They also offered compensation of 50 per cent off a future flight for the next four months. They have thus apologised, offered compensation, and speedily refunded my money. These are good remedial steps,” he added.
PREMIUM TIMES reported on Wednesday that United Nigeria Airlines apologised to Mr Abah over the delay, acknowledging that its communication and follow-up with affected passengers fell below expectations after he called out the airline on X and questioned its handling of the disruption.
Mr Abah had said his flight, scheduled to depart Enugu for Abuja at 8:30 a.m. on Tuesday, was delayed until 3 p.m., prompting him to demand an immediate refund and question the airline’s explanation.
United Nigeria Airlines, in its response, said its aircraft encountered worsening weather conditions while approaching Akanu Ibiam International Airport, Enugu, forcing it to divert to Anambra in line with safety procedures.
The airline said weather conditions can vary across routes and airports and change quickly, explaining why other aircraft might land while its own could not.
It also acknowledged that keeping passengers adequately informed remains its responsibility, even though weather-related disruptions are sometimes beyond its control.
Following the airline’s response, Mr Abah demanded an immediate refund after purchasing another airline ticket to complete his journey.
The airline subsequently asked him to submit a refund request through its official website, promising immediate processing rather than the usual seven working days.
READ ALSO: Nigerian airline removes passenger after threat to ‘burn down’ aircraft
Mr Abah’s latest confirmation indicates the refund was completed within 12 hours of his request.
The development resolves the refund dispute and highlights how public complaints draw attention to passenger concerns over flight delays, communication, and refund procedures among domestic airlines.
Nigeria’s Civil Aviation Regulations contain consumer protection provisions covering flight delays, cancellations, passenger assistance and compensation in qualifying circumstances.
The NCAA advises passengers to first lodge complaints with airlines and escalate unresolved cases to its Consumer Protection Department.
Discover more from Premium Times Nigeria
Subscribe to get the latest posts sent to your email.
-
News4 days agoTroops Arrest Suspected Gunrunner, Neutralise Two Terrorists in Plateau
-
News3 days ago
APM holds Presidential Campaign in Plateau, Pledges Security and Economic Reset
-
News4 days ago
APC Legacy Assembly Expresses Confidence in Tinubu Ahead of 2027 Election
-
News4 days ago
Is Jensen Huang’s job on the line? Yale’s Jeffrey Sonnenfeld estimates it’s “about a 50-50”
