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Wema Bank suspends Telegram operations over fake accounts, impersonation

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Wema Bank Plc has suspended its operations on Telegram following a surge in scams involving fake accounts impersonating the bank and defrauding customers.

The bank disclosed this in an email to customers on Monday, urging them not to engage with any Telegram accounts impersonating Wema Bank.

This is coming amid Wema Bank’s effort to contain the increasing number of accounts impersonating the bank on social media in recent times.

On 7 June, Wema Bank temporarily blocked communication on its account X, citing the need to protect customers from fraudulent activities and account impersonation.

The lender urged customers to halt interactions with its ‘Wema’ and ‘Alat’ accounts on the platform until further notice.

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On Monday, Wema Bank said its routine security checks revealed a spike in the rate of accounts impersonating the bank and trying to defraud its customers on Telegram.

The financial institution stated that its efforts to suspend its operations aim at protecting the interests of its customers, noting that its ALAT platform is not available on Telegram.

ALAT is the lender’s digital banking platform.

“Our routine checks and security sweeps have shown a spike in the rate of customers falling victim to scam accounts and fraudsters using fake Telegram accounts.

“As part of our ongoing efforts to proactively protect your interests, we want to remind you that Wema Bank and ALAT are NOT on Telegram,” the bank stated.

The move emphasises the growing cybersecurity threats facing Nigeria’s banking sector and other institutions in Nigeria.

Responding to the threat, the Central Bank of Nigeria (CBN) in March gave banks a three-week deadline to complete a mandatory cybersecurity self-assessment as part of efforts to strengthen the resilience of the country’s financial system.

CBN said the exercise is designed to improve risk-based supervision and strengthen regulatory oversight of cybersecurity risks across Nigeria’s financial ecosystem.

“We are not on Telegram. Please do not contact us on Telegram or engage with any Telegram account claiming to represent Wema Bank or ALAT. Please do not attempt to contact us on Telegram,” Wema Bank said, urging customers to contact the bank only through its verified Instagram account, official email address, and customer service phone lines.


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Enterprise Life Exceeds Recapitalisation Requirement, Rules Out Merger Plans

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Enterprise Life Assurance (Nigeria) Limited has announced that it has fully met the recapitalisation requirements set by regulators and will not pursue any merger or acquisition as part of its growth strategy.

Managing Director and Chief Executive Officer, Nelson Akerele, disclosed this recently in Lagos that the company’s paid-up share capital has risen to over N18.7 billion,  surpassing the minimum capital requirement.

According to him, the company’s parent group in Ghana bridged the capital gap, while PricewaterhouseCoopers (PwC) has been appointed to carry out capital verification.

Akerele said the insurer intends to leverage its strengthened capital position to expand market opportunities, increase capacity and deepen customer partnerships as the industry moves into the post-recapitalisation era.

On Post-Recapitalisation Growth, he said the company is positioning itself for growth through digital innovation after successfully meeting recapitalisation requirements.

He noted that  the company has operated as a digital-first insurer since its inception five years ago and plans to deepen technology adoption across its operations.

He noted that the insurer is partnering with insurtech firms and other technology-driven organisations to expand distribution channels and improve customer experience.

Akerele said the company’s digital strategy aligns with the regulator’s push for greater digitalisation in the insurance sector and will provide a competitive advantage in the evolving market.

The post Enterprise Life Exceeds Recapitalisation Requirement, Rules Out Merger Plans appeared first on Business Today NG.

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FCCPC threatens sanctions, warns marketers over petrol price cuts

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The Federal Competition and Consumer Protection Commission (FCCPC) has expressed concern that consumers have yet to benefit fully from the recent decline in global crude oil prices, warning that it will sanction businesses found to be exploiting buyers in the downstream petroleum sector.

The commission states that findings from its ongoing surveillance of the downstream petroleum market show that price reductions by local refiners, marketers, depot operators, and retail outlets have not been commensurate with the sharp drop in global crude oil prices.

Tunji Bello, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, disclosed this in a statement issued on Sunday. Mr Bello clarified that while the commission does not regulate or approve petroleum prices in Nigeria’s deregulated downstream market, it is mandated under the Federal Competition and Consumer Protection Act (FCCPA) 2018 to promote competition, prevent anti-competitive conduct, and protect consumers from unfair, deceptive, and exploitative business practices.

“To be clear, the commission does not regulate or approve petroleum prices in a deregulated downstream market,” he stated. “Our responsibility under the Federal Competition and Consumer Protection Act 2018 is to promote competitive markets, prevent anti-competitive conduct, and protect consumers from unfair, deceptive, and exploitative business practices.”

Mr Bello noted that the commission is concerned that while marketers often increase pump prices immediately in response to rising crude oil prices, there is a significant delay in consumers benefiting when prices decline. “We are concerned that while dealers often respond swiftly by hiking pump prices whenever crude prices rise, it is curious that it takes so long for consumers to benefit significantly when crude prices fall. Competitive markets must work fairly in both directions,” Mr Bello added.

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According to the commission, crude oil prices have fallen to approximately $73 per barrel, following the ceasefire between the United States and Iran and the reopening of the Strait of Hormuz—down from a peak of $120 per barrel in April. It added that global crude prices have since returned to February levels.

The FCCPC noted that the earlier spike in crude prices prompted local refiners and marketers to increase petrol prices nationwide to between ₦1,350 and ₦1,500 per litre, while diesel sold for approximately ₦2,000 per litre during hostilities between April and May.

READ ALSO: FCCPC, NTDA to bolster consumer protection, tourism standards

It reported that petrol sold for between ₦800 and ₦900 per litre in February but currently averages about ₦1,200 per litre nationwide, although some local refiners have reduced their ex-depot prices to between ₦1,025 and ₦1,075 per litre.

While acknowledging that domestic fuel prices are influenced by factors such as refining costs, foreign exchange movements, logistics, financing, and distribution expenses, the commission stated that competitive market dynamics should have enabled consumers to benefit more quickly from the decline in global crude prices.

Mr Bello warned that market liberalisation does not diminish the obligation of businesses to compete fairly or the right of consumers to fair treatment. “Where credible evidence indicates conduct that undermines competition, exploits consumers, or otherwise contravenes the Federal Competition and Consumer Protection Act, the commission will investigate and take appropriate enforcement action,” he noted.

He urged consumers to continue reporting suspected anti-competitive conduct, misleading pricing practices, and other forms of unfair market behaviour via the commission’s established complaint channels.


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