BY NKECHI NAECHE-ESEZOBOR—Consolidated Hallmark Insurance Limited has paid over N5.3 billion in gross claims so far in 2026, reaffirming its unwavering commitment to prompt claims settlement and exceptional customer service delivery.
The claims paid across various business portfolios represent 37.8% of the total N14 billion claims settled during the full 2025 financial year, reflecting the company’s strong financial capacity and deliberate customer-centric approach to insurance operations.
The claims cut across several product lines including Motor Insurance, Fire Insurance, General Accident, Marine Insurance, Aviation, Oil & Gas, Engineering, Bond and Agric Insurance, further demonstrating the company’s extensive underwriting expertise and strategic role in supporting businesses and individuals across critical sectors of the Nigerian economy.
In addition, the company recorded reinsurance recoveries of N2.9 billion in 2026, compared to N6.8 billion achieved in the 2025 financial year, representing 41.4% of the previous year’s figures.
Speaking on the claims performance, the Managing Director/Chief Executive Officer, Mary Adeyanju, said the company remains committed to fulfilling its promise to customers by ensuring that every genuine and confirmed claim is settled promptly and professionally.
“We understands that the true value of insurance is revealed at the point of claims settlement. This is why we have continued to strengthen our claims management process to ensure that our customers receive timely support when it matters most.
“Our commitment is simple and unwavering; every genuine and confirmed claim will be paid promptly, transparently and professionally. We see our customers as partners, and we remain dedicated to protecting their businesses, investments and future with integrity and excellence.”
She further noted that the company’s consistent investment in people, technology and operational processes has significantly enhanced service efficiency and customer experience.
“As the risk landscape evolves, we are continuously innovating and improving our systems to serve our customers better. Our focus is not only to provide insurance coverage, but also to deliver confidence, stability and peace of mind to every policyholder,” she added.
Leveraging the capabilities and unique strengths within the group,the company continues to provide premium risk management solutions tailored to meet the needs of corporate organisations, SMEs and individuals.
The company’s impressive claims settlement record remains a testament to its financial strength, technical expertise and reliability as a trusted insurance partner in Nigeria. Customers seeking dependable insurance solutions are encouraged to explore the company’s wide range of products designed to protect lives, assets, businesses and investments against unforeseen risks.
Meanwhile, the Group Chief Executive Officer of Consolidated Hallmark Holdings Plc, Eddie Efekoha, has confirmed that the Group will declare a final dividend of 15 kobo per share at its Annual General Meeting scheduled for May 21, 2026. Combined with the 10 kobo interim dividend paid in 2025, this brings the total dividend for the period to 25 kobo per share, further reflecting the Group’s commitment to delivering value to shareholders.
About Us:
Consolidated Hallmark Insurance is one of the leading General Business and Special Risk Insurance underwriters in Nigeria. Over the years, the company has played a leadership role in the underwriting of key transactions in Aviation, Oil & Gas, Marine Cargo and Hull Business as well as in Motor insurance business. We have built a reputation on Professionalism, Integrity and Excellent Service Delivery. Leveraging on the capabilities and unique skills of the entire group, we provide premium risk management solutions to our clients. Our commitment to serving you better has seen us make key investments in our People, Technology and Processes.
BY NKECHI NAECHE-ESEZOBOR—Buying and managing insurance policies in Nigeria is about to get as simple as sending a text message, thanks to a new digital initiative aimed at putting complete insurance coverage directly onto smartphones.
CBI Partnering Insurtech Limited, a newly licensed web aggregator and subsidiary of Baywood Holdings Limited, has unveiled an app-driven, web-based marketplace built to dismantle the traditional bottlenecks of the local insurance sector.
Speaking at a media briefing, Executive Chairman Emperor Chris Baywood Ibe explained that the platform was designed with the modern mobile consumer in mind, ensuring that insurance is easy to discover, purchase, and manage from anywhere.
“Whether you are at home, in the office, or traveling across the country, insurance should be entirely accessible via your mobile devices,” Ibe stated.
“For decades, adoption in Nigeria has been constrained not by an absence of products, but by accessibility, complexity, and a lack of customer confidence. We are changing that by bringing the entire ecosystem onto a single digital interface.”
To achieve this, the company is deploying an ecosystem powered by generative AI, advanced algorithms, and interactive chatbots. While clarifying that CBI Partnering Insurtech is a technology marketplace rather than an insurance underwriter, Ibe emphasized that the platform will handle everything from policy creation to seamless claims support right on a user’s phone.
The move comes at a critical time for the industry. With a newly assented Federal Government policy driving digital financial inclusion, Ibe issued a strong warning to legacy underwriters still operating on paper-heavy, offline business models, stating that companies must innovate or face corporate extinction within the next five years.
To ensure consumers have immediate access to a wide variety of mobile-ready products, CBI Partnering Insurtech announced it will provide technical “hand-holding” to traditional insurance companies and Health Maintenance Organizations (HMOs).
The tech firm plans to build custom Application Programming Interfaces (APIs) for operators lagging behind digitally, allowing them to connect directly to the mobile platform.
This collaborative framework aims to give retail consumers, micro-businesses, and corporate organizations instant, transparent access to insurance protection at the swipe of a finger
BY NKECHI NAECHE -ESEZOBOR—The Nigerian Communications Commission (NCC) has officially inaugurated a new committee dedicated to fast-tracking the countrywide migration to Internet Protocol version 6 (IPv6). The establishment of this specialized board, which took place during an industry event in Ikeja, Lagos, marks a decisive regulatory effort to modernize the nation’s digital infrastructure and secure its electronic future.
A prominent telecom executive, Olusola Teniola of ipNX, has been appointed to the newly formed panel. He joins a distinguished group of private sector pioneers and public sector representatives, including Funke Opeke, panel chairman Muhammed Rudman, vice chairman Chris Uwaje, Mary Uduma, Gbenga Adebayo, Lanre Ajayi, and Latif Ladid. Together, this collaborative body will work alongside key government institutions to oversee the technological shift.
Reflecting on the initiative, Teniola emphasized that upgrading the nation’s internet framework is an immediate necessity rather than a long-term goal. He noted that with skyrocketing data usage and the rapid proliferation of next-generation technologies like 5G, artificial intelligence, and the Internet of Things (IoT), Nigeria must build a scalable, secure, and globally competitive foundation to support its expanding digital economy.
The newly formed committee is charged with a comprehensive mandate, which includes drafting a national deployment blueprint, monitoring adoption metrics, and providing regular progress updates. Additionally, the team will focus on overcoming existing structural bottlenecks, enhancing local technical capacity, and recommending policy incentives to encourage universal participation.
Achieving widespread implementation will require deep alignment across network operators, internet service providers, corporate enterprises, academia, and state authorities. Industry leaders stress that this transition is a collective responsibility, requiring deliberate investment in public awareness and skill development to ensure Nigeria remains a frontrunner in the global digital landscape.