Business
Kenya Deploys WhatsApp for Tax Filing
Phathisani Moyo
Kenya has launched a WhatsApp-based tax filing platform to simplifying compliance and onboard millions of new taxpayers into the system.
The initiative, introduced by the Kenya Revenue Authority (KRA), allows users to file their tax returns through a chatbot on WhatsApp, cutting the process from eight steps to just three.
KRA Commissioner-General, Humphrey Wattanga, described the platform as a “game-changer” designed to meet taxpayers on familiar digital platforms while improving ease of use.
KRA commissioner general Humphrey Wattanga (centre) has described the new WhatsApp-based tax filing platform as a game-changer in simplifying compliance and expanding Kenya’s tax base
According to him, the system is expected to drive compliance, particularly among young people and those operating in the informal sector.
The chatbot functions like a guided conversation. Users initiate a chat with a verified KRA number, select the type of return they want to file, and verify their identity using their KRA PIN. Once authenticated, the system automatically retrieves pre-filled tax data, including income and statutory deductions.
Taxpayers are then prompted to review, confirm or edit the information before submission, reducing the need for repetitive data entry. The platform also provides real-time responses to user inquiries, eliminating the need for physical visits or call centre support.
Officials say the innovation addresses one of the key barriers to tax compliance — complexity. With the new system, users no longer need advanced knowledge to complete their filings.
Kenya’s tax system currently faces a significant compliance gap. While over 22 million taxpayers are registered, only about 7 million actively file returns.
The government is betting that integrating tax services into widely used digital platforms will encourage more participation and improve revenue generation.
The move reflects a broader trend across Africa, where countries are increasingly adopting digital tools to modernise tax administration.
In Nigeria, the Federal Inland Revenue Service has also rolled out digital platforms to enhance tax collection, while South Africa and Rwanda continue to expand their e-filing and mobile-based systems.
With the new WhatsApp platform, Kenya positions itself among African countries leveraging technology to deepen tax compliance and streamline public service delivery.
Coronation Insurance Plc has announced the launch of MotorMax, an innovative motor insurance policy designed to transform the Nigerian motor insurance landscape by moving motorists beyond basic third-party compliance to affordable, comprehensive vehicle protection.
For decades, motor insurance adoption in Nigeria has largely been limited to mandatory third-party coverage. MotorMaxaddresses this gap by offering motorists robust, accessible protection for their own vehicles, with plans starting from as low as ₦25,000.
MotorMax introduces a flexible, tiered structure—Bronze, Silver, and Gold—tailored to meet the diverse needs and budgets of Nigerian drivers, from urban commuters to long-distance travellers and owners of high-value vehicles.
The MotorMax Bronze plan serves as an entry-level upgrade from basic third-party insurance. Priced at ₦25,000 annually, it offers vehicle repair coverage of up to ₦500,000; third-party vehicle damage coverage of up to ₦3,000,000; unlimited (but reasonable) compensation for third-party injury or death; towing services up to ₦5,000; emergency medical expense coverage up to ₦10,000; and a 10% policy excess.
The MotorMax Silver plan, available at ₦45,000 annually, enhances protection with vehicle repair coverage up to ₦750,000, increased towing benefits of up to ₦15,000 (intra-state) and ₦25,000 (inter-state), and emergency medical coverage up to ₦15,000.
At the premium tier, MotorMax Gold offers motorists near-comprehensive benefits at a significantly lower cost than traditional comprehensive insurance. Priced at ₦50,000 annually, it includes vehicle repair coverage up to ₦1,000,000; third-party vehicle damage coverage up to ₦3,000,000; unlimited liability for third-party injury or death; towing services up to ₦15,000 (intra-state) and ₦25,000 (inter-state); emergency medical coverage up to ₦20,000; and a 10% policy excess.
MotorMax is specifically designed for motorists currently on third-party policies who seek enhanced protection without the financial burden of full comprehensive insurance. By bridging the gap between compliance and comprehensive cover, the product empowers drivers with greater peace of mind on every journey.
Speaking on the launch, Olamide Olajolo, MD/CEO of Coronation Insurance Plc, said:
“MotorMax represents our commitment to reimagining insurance for the everyday Nigerian. We understand that many motorists want more protection than third-party cover but are constrained by cost. With MotorMax, we are providing a practical, affordable solution that delivers meaningful coverage and peace of mind. This is a significant step in deepening insurance penetration and ensuring more Nigerians are truly protected on the road.”
The launch of MotorMax underscores Coronation Group’s broader mission to deliver transformational solutions that address real-life challenges across Africa. By raising the standard for motor insurance offerings, Coronation Insurance continues to position itself as a customer-focused innovator in the industry.
Motorists can purchase MotorMax by emailing digitalsales@coronationinsurance.com.ng or calling 02-012275475 or 02-012275476.
The post Coronation Insurance Redefines Motor Insurance in Nigeria with Launch of MotorMax appeared first on Business Today NG.
BY NKECHI NAECHE-ESEZOBOR—The Naira weakened to ₦1,389 per dollar, down from ₦1,382.75/$ recorded before the Easter break, amid continued pressure in Nigeria’s foreign exchange market.
This contained in a notice posted on the official website of Central Bank of Nigeria,( CBN), that intraday trading saw the local currency fluctuate between ₦1,381/$ and ₦1,390/$, with an average rate of ₦1,386.3/$.
Meanwhile, the country’s external reserves fell by about $850 million over three weeks, declining to $49.18 billion between March 11 and April 2, 2026, highlighting tightening liquidity in the forex market.
Activity in the Non-Deliverable Forward (NFEM) interbank market recorded a turnover of ₦48.66 billion across 71 deals.
The post Naira Slides to ₦1,389/$ as External Reserves Fall to $49.18bn appeared first on Business Today NG.
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