Connect with us

Business

Experts Push For Customer-Centric Reforms at BusinessToday Conference

info

Published

on

IMG 5897 300x199.jpeg

From left: Dr Julius Odede, Head of Lagos Operations at National Insurance Commission, (NAICOM), presenting appreciation award plaque to Chief  Strategist of MelvinAfrica, Chiamaka Ugo-Obidike, at the just concluded 2026 BusinessToday Annual Conference and Exhibition on Insurance and Pensions held in Lagos , with the Convener of the conference, Mrs. Nkechi Naeche-Esezobor.

Expert in the financial market has called on insurance and pension operators to need for customer-focused innovation and stronger integration across financial services.

The Chief Strategist of MelvinAfrica, Chiamaka Ugo-Obidike, made this call at the 2026 BusinessToday Annual Conference & Exhibition on risk protection and retirement planning, held recently in Lagos.

The MelvinAfrica Chief Strategist, who also delivered the keynote presentation themed “Youth Advantage: Redefining Risk Protection and Retirement Planning for a New Era,” said one of the major challenges in product development is creating solutions without involving the actual end users.

From left: Managing Director/Chief Executive Officer of Unitrust Insurance Company Limited, Adedayo Arowojolu; Chief  Strategist of MelvinAfrica, Chiamaka Ugo-Obidike, past President of Nigerian Council of Registered Insurance Brokers Babatunde Oguntade at the event.

She stated, “Customers must be part of the product development process to ensure solutions truly meet their needs.”

She further highlighted the importance of data and seamless connectivity across financial platforms, urging stakeholders in the industry to embrace open finance.

According to her, customers should be able to access banking, coverage services, retirement savings, and investment solutions through a single platform, rather than having to navigate multiple applications.

She noted that although the financial services industry is evolving, it must move more quickly to keep pace with a youthful and increasingly digital population.

“Today’s customers do not want to open different apps to access their financial information. The industry must come together to make this work.”

“The biggest advantage we have is the youth. If the system is not ready for them, they will move on without it,” she said.

Earlier, while addressing participants, the convener of the conference, Nkechi Naeche-Esezobor, reflected on how the initiative began. She described its early phase as demanding but highly significant. According to her, the platform first started as an awards-focused initiative before gradually evolving into a forum designed to drive meaningful industry progress.

She explained that this transition was inspired largely by the late Mrs. Tonia Smart, who advised that recognition should go beyond celebration and contribute directly to measurable industry growth. Her recommendation later led to the introduction of conferences and seminars shortly after the platform’s fifth anniversary.

She said the platform has continued to expand under that vision of sustainable impact and sector advancement.

Speaking on the theme of the event, she said placing young people at the centre of sector reforms would help the insurance and pension industries build a stronger, more inclusive financial protection system.

She explained that the theme seeks to modernise insurance and pension products to reflect the realities of today’s youth-driven economy. With the growth of digital work, entrepreneurship, and the gig economy, the conference aims to promote flexible, affordable, and technology-enabled solutions tailored to young Nigerians.

This approach, she noted, is expected to close existing protection gaps and make insurance and pension products more accessible and relevant.

The event featured over 450 delegates, including regulators, business executives, key stakeholders, and young participants who explored practical ways to increase adoption among the youth.

The post Experts Push For Customer-Centric Reforms at BusinessToday Conference appeared first on Business Today NG.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Baze University acquires two aircraft as founder expands aviation education

info

Published

on

WhatsApp Image 2026 11 07 at 17.32.15 1.jpeg

Baze University, Abuja, has acquired two training aircraft from Austria as it expands its investment in aviation education.

The aircraft arrived at the Nnamdi Azikiwe International Airport, Abuja, on Friday and received a traditional water cannon salute, according to reports by Nigerian media.

The university’s founding Pro-Chancellor, Datti Baba-Ahmed, disclosed the acquisition, saying it would strengthen Nigeria’s aviation training capacity and support the development of skilled professionals.

Baze University acquires two aircraft as Baba-Ahmed expands aviation investment
Baze University acquires two aircraft as Baba-Ahmed expands aviation investment

The Vice-Chancellor, Abiodun Adeniyi, a professor, also described the development as part of a broader entrepreneurial vision to build institutions that contribute to national development.

The acquisition represents another expansion of Baze University, which has invested in higher education and healthcare before venturing into aviation training.

In a reflection shared on Facebook on Saturday, Mr Adeniyi described the development as an example of entrepreneurship driven by vision, patience, hard work and calculated risk-taking.

PT WHATSAPP CHANNEL
Dangote Refinery AD

He said the acquisition illustrated how businesses could grow through personal investment, borrowing, reinvestment and diversification, rather than waiting until they had accumulated all the capital needed for expansion.

“Successful entrepreneurs do not necessarily wait to become debt-free before expanding. They distinguish productive borrowing from reckless indebtedness, deploying resources into assets that create lasting economic value,” he wrote.

Mr Adeniyi said the investment went beyond private wealth creation, arguing that businesses established around education, healthcare and aviation could contribute to national development by creating jobs, building local capacity and developing human capital.

He described such investments as an expression of economic patriotism, where entrepreneurship also responds to national needs.

Expanding into aviation

The two aircraft are expected to support practical flight training at Baze Aviation School, which is being developed in Bwari, Federal Capital Territory.

The school is part of the university’s plans to combine classroom instruction with practical aviation training. Its proposed facilities include a dedicated runway, hangar, terminal building, laboratories and simulation centres.

The Coordinator of the Aviation School, Aliyu Bello, said the aircraft would enable students to gain hands-on experience alongside ground-school instruction.

Mr Baba-Ahmed said the institution planned to train at least 600 professionals in areas including air traffic control, air rescue and firefighting, subject to approval by relevant regulatory authorities.

He also disclosed plans for an aerodrome hub with a runway measuring 1,800 metres by 30 metres, with an additional 15 metres.

The National Universities Commission has approved two undergraduate programmes at the university for the 2026/2027 academic session: Aviation Management under the Faculty of Management and Social Sciences and Aerospace Engineering under the Faculty of Engineering.

Mr Adeniyi said the university would become the first private university in Africa to operate its own aviation school.

Entrepreneurship and national development

Mr Adeniyi’s remarks place the aircraft acquisition within a broader debate about the role of private investment in addressing Nigeria’s development challenges.

Nigeria’s aviation industry requires specialised human resources across several fields, including pilots, aircraft maintenance engineers, air traffic controllers and other technical professionals. Training institutions that combine academic instruction with practical facilities could help expand the pool of skilled workers available to the sector.

READ ALSO: How community-based schools could help Nigeria tackle out-of-school children crisis – dRPC

However, aviation training is capital-intensive and requires substantial investment in aircraft, infrastructure, maintenance, safety systems and regulatory compliance.

Mr Adeniyi said the development demonstrated the importance of sustaining a vision through years of uncertainty and making investments that could generate long-term economic value.

He traced Mr Baba-Ahmed’s expansion from Baze University, established largely with personal resources and subsequently supported by bank financing, to investments in healthcare through Baze Hospital, higher education through Baba-Ahmed University in Kano and now aviation training.

The professor argued that investments in such sectors could help reduce dependence on foreign expertise while creating opportunities for Nigerians to acquire technical skills and participate in productive enterprises.

He said the benefits of entrepreneurship should not be measured only by wealth accumulated by investors but also by the institutions created, jobs generated and national needs addressed.

“Perhaps the lesson is that great enterprises are built not simply with money, but through vision, sacrifice, perseverance and the capacity to transform ambition into productive institutions,” Mr Adeniyi wrote.

He added that when private enterprise responds to national development priorities, it takes on significance beyond commercial success.

The vice-chancellor congratulated Mr Baba-Ahmed on the acquisition, describing it as another expression of a sustained investment philosophy whose benefits could extend beyond the investor.


Discover more from Premium Times Nigeria

Subscribe to get the latest posts sent to your email.

Continue Reading

Business

Photos News: NEM Insurance Emerges General Insurance Company of the Year Award at Almond Award

info

Published

on

Continue Reading

Trending