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Leadway Backs ISSP to Deepen Insurance Penetration, Consumer Trust

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Leadway Assurance Limited has launch Insurance Sector Strengthening Programme (ISSP), a five-year initiative.

The programme, held in Abuja, was designed to address key challenges limiting insurance growth in Nigeria, including low public awareness, weak consumer confidence, inadequate distribution, capacity constraints, and limited insurance adoption among women, young people, and Micro, Small and Medium Enterprises (MSMEs).

Speaking at the launch in Abuja, the Commissioner for Insurance and Chief Executive of NAICOM, Mr Olusegun Ayo Omosehin, said the programme would provide a coordinated framework to translate industry reforms into measurable improvements in insurance coverage and consumer confidence.

 “The ISSP initiative will focus on six key areas: advocacy and policy, awareness and education, capacity building, gender inclusion, youth engagement, and MSME and value-chain development. Efforts to expand insurance coverage must be supported by strong underwriting standards, good corporate governance, effective claims administration, transparency and adequate policyholder protection. Regulation must serve as both a shield for policyholders and a compass for responsible market development.”

Also, the Head, Commercial Division, Leadway Assurance, Mr. Olawale Alao, described the ISSP as a timely intervention capable of tackling both the structural and perception-related challenges confronting the industry.
Alao said the programme offered stakeholders a structured platform to identify market gaps and develop practical solutions to improve public understanding and participation.

He said its success would largely depend on changing the perception of insurance from an optional financial product to an essential part of everyday life and financial planning.’

“Over the next five years, we believe this initiative can deepen awareness, particularly among young Nigerians, build stronger trust in the sector and encourage more people to see insurance as an essential tool for protection and financial resilience,” he said.

”Increasing the number of policyholders alone would not be sufficient, stressing that Nigerians must also understand the value of insurance and be able to incorporate it into their everyday financial decisions. He added that stronger awareness and confidence in insurance would be particularly important among younger Nigerians, who represent a major part of the country’s future consumer and investment base.Also speaking on this initiative, Team Lead of the ISSP Design Team and Managing Director of EMDI Capacity Development Ltd., Bukola Ifemade, called for urgent and coordinated action to unlock the trillion-naira potential of Nigeria’s insurance sector.

“This flag-off marks the beginning of this mobilisation. Success will require strong partnerships and a sustained commitment to innovation and inclusion,” he said.

The ISSP executive summary estimates that only about five per cent of Nigeria’s population currently has insurance coverage, while 78 per cent lack basic insurance knowledge. Women account for 32 per cent of policyholders, people aged 18 to 35 make up less than 20 per cent of the industry’s customer base, and insurance penetration among MSMEs is estimated at eight per cent. To address these gaps, the programme will target five million members of the general population, two million women entrepreneurs and decision-makers, 1.5 million young Nigerians and 250,000 MSMEs across Nigeria.

For Leadway, supporting the ISSP aligns with its commitment to building a formidable insurance industry by enhancing awareness, building consumer confidence, and making financial protection more accessible to individuals, families, and businesses.

About Leadway Assurance

Leadway Assurance is one of Nigeria’s foremost non-banking financial services groups, offering diversified solutions across insurance, pensions, health, and asset management. Founded in 1970, the company has built a legacy of trust and innovation, serving millions of individuals and businesses across Nigeria and West Africa.

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NPF Pensions Rolls Out Support Programmes for Retired Police Officers

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NKECHI NAECHE-ESEZOBOR—Retirement should not mark the start of fresh hardship for police officers who devoted their working lives to safeguarding the public, yet questions about pension adequacy, gratuity payments and the general welfare of retirees continue to feature in conversations on police welfare.

With Police Pension Week underway, the Nigeria Police Force Pensions Board says it is working to strengthen its services and tackle some of the difficulties confronting both serving and retired officers.

The agency says that, in addition to routine pension payments, it runs a Retirement and Resettlement Support Programme designed to help retirees cope while their retirement benefits are being processed.

It also holds pre-retirement seminars that prepare officers for life after service, offering training in areas such as poultry farming and other small-scale ventures.

According to the agency, these efforts are intended to give retired personnel better financial footing and ease their transition from active duty to civilian life.

The post NPF Pensions Rolls Out Support Programmes for Retired Police Officers appeared first on Business Today NG.

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Passenger dies aboard Kenya Airways flight from Nairobi to Lagos

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A passenger has died aboard a Kenya Airways flight from Nairobi to Lagos after becoming unresponsive about 20 minutes before the aircraft landed at the Murtala Muhammed International Airport, Lagos.

Kenya Airways confirmed the incident in a statement on Wednesday, saying the medical emergency occurred at about 9:20 p.m. Nigerian time on Tuesday.

The airline said its crew administered first aid to the passenger in line with their training and followed emergency procedures before the aircraft landed at 9:41 p.m.

“Upon landing at Murtala Muhammed International Airport at 21:41 hrs, the aircraft was met by medical personnel, and upon further examination, the medical personnel confirmed that the passenger had passed away,” the airline said.

Kenya Airways expressed condolences to the passenger’s family and friends and said it was providing support in coordination with the family, local authorities and aviation regulators.

The airline did not disclose the identity of the passenger or the cause of death, saying it would respect the privacy and dignity of those involved.

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NCAA responds

Responding to the incident, Michael Achimugu, Director of Public Affairs and Consumer Protection at the Nigeria Civil Aviation Authority (NCAA), said the police have taken over the investigation.

Mr Achimugu said he was briefed by Kenya Airways’ country manager on Wednesday morning.

According to him, the passenger had reportedly been picked up in Madagascar after authorities there denied him entry and was being returned to Nigeria by Kenya Airways.

He said the airline was expected to return the passenger because it had transported him to Madagascar.

“The country manager said he was picked from Madagascar, after customs had earlier denied him entry into the country, and as expected, the airline that brought him into the country must take him back,” Mr Achimugu said.

He further said the passenger allegedly became restless and aggressive during the return flight, attempted to gain access to the cockpit and later tried to open the rear door of the aircraft.

He explained that the passenger was subsequently restrained by members of the crew.

“When he got into the aircraft, he became restless and aggressive inside the aircraft, wanted to enter the cockpit and later wanted to open the rear door, but was later tied down. His hands were tied to his back to ensure that he stopped the troubles,” he said.

Mr Achimugu said the passenger was pronounced dead after the aircraft arrived in Lagos.

“But when he got to Nigeria, he was declared dead on arrival. I don’t want to pre-empt the police investigation, but they have taken it over for now,” he said.

He added that the deceased’s family could request an autopsy as the investigation progresses.

Police begin investigation

The spokesperson for the Airport Command of the Nigeria Police Force, Muhammed Adeola, confirmed that an investigation had commenced.

Mr Adeola said the incident involved an “inadmissible passenger” and that complications reportedly developed during the return flight.

“Yes, it’s true, and investigations have commenced. It’s an issue of an inadmissible passenger, and the said complications arose on their way back,” he said.

He said the passenger became unable to breathe before medical personnel were alerted ahead of the aircraft’s arrival.

Mr Adeola said the police have taken statements from members of the flight crew, including the captain.

He added that the body had been deposited at a morgue in Ikeja.

Similar incident

The death is not the first reported case of a passenger dying aboard an international flight bound for Lagos.

In March 2019, a 54-year-old passenger aboard a Delta Air Lines flight from Atlanta, United States, to Lagos was found unresponsive shortly before the aircraft landed at the Murtala Muhammed International Airport.

The passenger was confirmed dead after the aircraft landed, with medical personnel meeting the flight at the airport.

Medical emergencies have also led to international flights returning to Lagos.

In September 2025, PREMIUM TIMES reported that a United Airlines flight from Lagos to Washington, D.C., returned to Lagos after a passenger suffered a medical emergency about 90 minutes into the journey. Medical personnel attended to the passenger after the aircraft landed.

Kenya Airways said it is providing the necessary support in coordination with the deceased passenger’s family, local authorities and aviation regulators.

The airline also apologised for any inconvenience the incident may have caused other passengers.


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