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LumenUs helps automate tedious paperwork in times of grief

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When Sara Tashakorinia’s husband died in a car accident eight years ago, the last thing she needed was the roughly 570 hours of paperwork it takes, on average, to settle a loved one’s affairs. But for millions of people each year, this is their reality: a crushing loss, followed by a soullessly mundane avalanche of tedious administrative work.

“The day your loved one passes away, you also get this honorary badge of a project manager for a project you had no idea about, trying to navigate something and learn something when you literally have zero information,” Tashakorinia told TechCrunch.

After years of volunteering to help others navigate what she had to learn on her own, it occurred to Tashakorinia that AI might be able to help — not with the complex, messy experience of grieving and healing, but with the least human parts of the process, like finding the right tax forms, filing insurance claims, and shutting down bank accounts.

The result is LumenUs, the grief care platform that Tashakorinia founded last year to relieve grieving families of some of the administrative burden.

“I think going through it, your threshold of pain is so high, and you’re so lost that you don’t really realize, why do people treat you this way? Why was I left with a stack of paperwork, and why was the funeral home charging me a 300% markup on a casket?” Tashakorinia said.

While Tashakorinia hopes LumenUs will eventually support people throughout the lifelong grieving process, the startup will initially focus on people in the immediate aftermath of a death. When people initially join the platform, they go through an onboarding process in which they share information about the nature of their particular situation.

“We are asking very specific questions to understand the legal and financial means, and their state of mind, and this is only to personalize who they are, and then personalizing what happened,” Tashakorinia said.

From there, the platform organizes tasks by urgency, helping users decipher what needs to be done immediately and what can wait. In some cases, this can even help people discover that they’re entitled to money that can help ease the financial burden of death. In fact, billions of dollars in life insurance benefits go unclaimed because people don’t know they’re available.

“We are using AI to automate as much as we can to save time during this process, and give it back to [users],” she said.

Tashakorinia has a background in cybersecurity, which is sure to prove essential for building a product that asks people to share so much sensitive personal and financial information. She is building LumenUs alongside co-founders Sajad Mirzaei, a former engineer at Google and Box, and Larry Keeley, an innovation scientist, professor, and entrepreneur. The team is also consulting with clinicians and social workers while testing the product.

LumenUs, a participant in this year’s upcoming Startup Battlefield 200, TechCrunch’s annual showcase of promising early-stage startups, will launch in early access in October.

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“Everybody Is Good to Go” — Sand Eagles Captain Victor Tale Declares Readiness for Crucial Ghana Showdown

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Nigeria’s beach soccer national team captain, Victor Tale, has declared the Sand Eagles ready for their crucial Africa Beach Soccer Cup of Nations qualifying encounter against Ghana, insisting that the players are responding positively to intensive preparations ahead of the West African showdown.

The Sand Eagles are scheduled to host Ghana’s Black Sharks in Kaduna on Saturday, October 10, in the first leg of their qualifying tie, before travelling to Accra for the return fixture on October 17.

Read Also: Super Sand Eagles Watch Ghana’s Video Clips Ahead Of Saturday’s First Leg Beach Soccer Clash In Kaduna

Tale expressed satisfaction with the team’s preparations, praising the technical crew for their commitment and the players for embracing the training programme.

“The coaches are doing their best, and we the players are cooperating with the coaches. With all the training they have been giving us, we know we will come out in a better way,” Tale said.

The experienced captain stressed that the players have maintained a high level of commitment throughout their preparations, with everyone determined to deliver a positive result against their regional rivals.

“All of us are doing 100 per cent okay, and every training session that the coaches give us, we do it, and they are pleased,” he explained.

The captain, who plays for Kada Beach Soccer Club, is part of the 20-man squad assembled in Kaduna, where the team has been undergoing tactical and technical drills under coach Christopher Kadiri.

Nigeria are seeking a return to the continental finals after narrowly missing qualification in 2024, when Mauritania eliminated the Sand Eagles on the away-goals rule.

Ghana have also intensified preparations, with the Black Sharks departing Accra for Nigeria on Thursday ahead of Saturday’s encounter.

Tale believes the work completed in camp has given the players the confidence needed to compete against their West African rivals.

“Everybody is good to go,” the captain declared.

With a place at the 2026 Beach Soccer Africa Cup of Nations in Senegal at stake, Nigeria will be determined to establish an advantage before the return fixture in Ghana.

For Tale, the message ahead of Saturday’s showdown is clear: the Sand Eagles have put in the work, embraced the coaches’ instructions and are ready to translate their preparations into a result against Ghana.

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Communications Ministry made ₦345.5 million duplicate payment for Abuja ICT Park project

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The Auditor-General of the Federation flagged an alleged ₦345.5 million duplicate payment by the Federal Ministry of Communications, Innovation, and Digital Economy to a contractor handling the Abuja ICT Park project.

The finding was contained in the Auditor-General’s Annual Report on Non-Compliance and Internal Control Weaknesses in Ministries, Departments and Agencies of the Federal Government for the year ended 31 December 2024.

The special audit of the communication ministry covered the period from 1 January to 31 December 2021 and raised 14 issues concerning the planning, funding, procurement and implementation of the ICT Park project.

At the time the project was being implemented, Isa Ali Pantami, who was appointed by former President Muhammadu Buhari, served as Minister of Communications and Digital Economy from 2019 to 2023. He was succeeded by Bosun Tijani, who was appointed by President Bola Tinubu.

₦345.5 million duplicate payment

In Issue 13 of the findings, titled “Loss of Fund Due to Duplicated Payments to Contractor,” the Auditor-General said the ministry processed and approved two separate payments of ₦345,499,262.74 each as the third tranche of the 15 per cent mobilisation advance to the contractor.

The payment was intended to establish the Information and Communication Technology (ICT) Park, Abuja.

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The Permanent Secretary approved the first payment on 19 January 2022 through payment voucher No. FMCDE/CAP/606/2021 dated 24 January 2022.

The same accounting officer approved the second payment on 17 January 2023 through payment voucher No. FMCDE/CAP/149/2022 dated 8 February 2023.

The report said the two paid vouchers had identical contract references, amounts, and narrative descriptions, which it said indicated duplicate payment.

It added that no record showed the first payment had been reversed, adjusted, or treated as an accounting error.

“There was also no journal entry, refund, or internal memo linking the 2023 approval to any prior transactions. These omissions demonstrate a failure of supervisory review, record reconciliation, and payment verification within the Ministry,” the findings stated.

The Finance and Accounts Department also failed to justify the repeated authorisation or the lack of reconciliation between the Cash Book and Vote Book, according to the report.

The findings said the contractor, while claiming it received only one payment in 2023, submitted a bank statement that excluded the critical period between 2 January 2022 and 8 February 2023, preventing independent verification of its claim.

The audit said the payments posed risks of fund diversion and loss of public funds, attributing this to weaknesses in the ministry’s internal control system.

The audit said the ministry’s management did not respond to the alleged duplicate payment under the contract.

The Auditor-General recommended that ₦345.499 million be recovered and remitted to the Treasury, and that evidence of remittance be forwarded to the Public Accounts Committee of the National Assembly.

₦447.67m from undisclosed funding sources

In Issue 11, the auditors questioned ₦447.67 million in payments to the ICT Park contractor, which they said could not be traced to the Government Integrated Financial Management Information System (GIFMIS).

The amount comprised ₦102,166,730 and ₦345,499,262.74 paid to the contractor, vide paid vouchers, Ref. No. FMCDE/CAP/061/2021 and FCMDE/606/2022 on 11 June 2021 and 19 February 2022, respectively.

According to the report, the payments appeared in the cash book. The contractor acknowledged them in the progress report and bank statement, but they did not appear in GIFMIS records, indicating they were processed off the system.

The audit said officials in the ministry’s Finance and Accounts Department could not explain the existence or authorisation of the alternative funding sources.

The report said the ministry also failed to provide documentation showing lawful appropriation, supplementary approval, or an external funding agreement for the payments.

The audit said the action posed a risk of misappropriation of funds and diversion of public property.

It said the ministry’s management did not respond to questions about the history of the payments in the GIFMIS records.

The Auditor-General recommended recovering and remitting ₦447.67 million to the Treasury, with sanctions under paragraphs 3106 and 3129 of the Financial Regulations (2009) if the ministry fails to comply.

₦396.65 million project funds used for unrelated items

In Issue 9, the findings showed that N396.65 million from the ICT Park project fund was used to pay for consultancy services, office consumables, furniture, and stationery printing.

The audit said approvals had been processed for consultancy services relating to the ICT Park. Still, payments were made to unrelated suppliers for consumables and office furniture that were not contained in the project’s Bill of Quantities.

The report said this reduced funds meant for the mobilisation and execution of the ICT Park project.

It also said the ministry failed to provide evidence of approval for the virement from the Minister of Finance, Budget and National Planning and the National Assembly.

It said the actions posed a risk of misappropriation of funds and undue delay in completion of the project, noting that the ministry failed to respond to the question on the use of the project funds for unrelated items.

The Auditor-General recommended recovering and remitting ₦396.655 million to the Treasury, with sanctions under paragraphs 3106 and 3129 of the Financial Regulations (2009) if the ministry fails to comply.

₦1.85bn paid without performance bond

In Issue 10, the auditors also found that N1.848 billion was paid to the contractor without securing a valid Performance Bond.

The report said the Bureau of Public Procurement had directed in December 2020 that a minimum 10 per cent Performance Bond be secured for major contracts before payment of mobilisation fees.

However, the ministry first released ₦1.348 billion in mobilisation payments between March 2021 and February 2023 without obtaining the required bond.

The report said that nearly three years after the contract award, the contractor submitted a commitment letter dated 29 December 2023, promising to furnish a Performance Bond upon receiving an additional N500 million. This amounts to ₦1.848 billion.

It said the actions exposed public funds to loss, noting that the ministry failed to respond to the question on the payment.

The Auditor-General recommended recovering and remitting ₦1.848 billion to the Treasury, and imposing sanctions under paragraphs 3106 and 3129 of the Financial Regulations (2009) if the ministry fails to comply.

₦500 million paid without interim performance certificate

In Issue 12, the Auditor-General said the ministry released an additional ₦500 million to the contractor on 29 December 2023 without an Interim Performance Certificate or verified progress report.

The report said the payment was made after the contractor received the 15 per cent mobilisation fee.

Instead of an Interim Performance Certificate, the ministry relied on a commitment letter from the contractor promising to provide project vehicles and undertake overseas technical trips upon receipt of the additional funds.

The audit said the actions posed a risk of diverting public funds and losing government funds. It said that the ministry failed to respond to the question on the payment.

The Auditor-General recommended recovering and remitting N500 million to the Treasury and imposing sanctions under paragraph 3106 of the Financial Regulations (2009) if the ministry fails to comply.

Premature foreign trips of ₦90 million

In Issue 8, the auditors questioned a ₦90 million provisional sum for foreign trips to inspect technical equipment for the ICT Park.

According to the findings, the sum of ₦90 million was included and described as “Allow a provisional sum of N90 million to cater for Client’s and Consultants’ representatives for foreign trips for the inspection of technical equipment to be deployed for the project,” in the priced Bill of Quantities (BOQ) for the contract for the ICT Park project, with a contract sum of ₦8.984 billion.

The report said the expenditure was being planned while the project was still at foundation level, before structural works, equipment procurement or installation had commenced.

It said no evidence was provided to justify the technical need, approved schedule, or cost-benefit assessment supporting the timing of the proposed trips.

The audit said the action demonstrated weak expenditure prioritisation and poor sequencing of project activities, noting that it posed a risk of undue delay in completion of the project and diversion of public funds.

Again, the ministry did not respond to questions about the premature foreign trip.

The Auditor-General recommended recovering and remitting the N90 million. It also recommended sanctions under paragraphs 3106 and 3115 of the Financial Regulations (2009) if the ministry fails to comply.

Denial of access to project documents

The audit also raised concerns about the ministry’s failure to give auditors access to project documents.

In Issue 14, the report said auditors were denied access to documents including needs assessment reports, bank mandates for ICT project payments, payment vouchers, due diligence reports on the contractor and the Environmental and Social Impact Assessment report.

READ ALSO: How Nigeria’s Population Commission mismanaged N245 billion on undelivered products, other controversial contracts – Auditor-General

The report said several requests for project-related documents made between March and June 2025 were not answered by the ministry.

It said the denial of access to procurement documents contravened the Constitution and risked concealing financial information, diverting government revenue, and the loss of public funds.

The Auditor-General asked the Permanent Secretary to justify the denial of access and produce all documents relating to the ICT Park project.

The report stated that the ministry did not respond to the issues raised in the audit and that the findings remained valid until the recommendations were implemented.

Other issues

Other issues included a ₦94.05 million cost overrun attributed to the failure to conduct feasibility studies and an Environmental Impact Assessment before the ICT Park project began.

The Auditor-General also flagged ₦19.47 million in costs linked to delayed site handover, while questioning the absence of resident technical supervision despite a ₦160 million provision for it.

The report further cited inadequate budgetary provisions that contributed to project delays and the ministry’s failure to conduct or document a needs assessment before procurement.


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