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India forces caller-ID apps to feed spam reports to telcos

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India has extended its anti-spam regime to require caller-ID and call-management apps to share users’ spam reports with telecom operators, prompting spam-blocking app maker Truecaller to call the ruling anti-competitive.

On Friday, the Telecom Regulatory Authority of India (TRAI), the country’s telecom regulator, amended rules governing commercial communications, making it mandatory for caller-ID and call-management apps that let users flag calls as spam or junk to send those reports to a blockchain-based platform maintained by telecom operators. The platform tracks commercial communications and enforces anti-spam rules.

The change, TRAI said, is intended to broaden the pool of spam reports available for action against spammers, effectively connecting reports collected by apps with the telecom industry’s enforcement infrastructure.

However, Truecaller told TechCrunch that it sees this requirement as a “one-way exchange” that is “anti-competitive,” arguing that it transfers commercially valuable data from call-management apps like itself to telecom operators.

India is Truecaller’s largest market, accounting for well over 350 million of its more than 500 million monthly active users globally. The Stockholm-based company uses community reports alongside automated detection and other signals to identify and block spam calls.

The rules come as India grapples with spam and fraudulent calls at enormous scale. In its report in February, Truecaller said its users in the country encountered around 42 billion spam calls in 2025, including calls that were blocked, labeled, or ignored. The company also stated that it blocked nearly 12 billion spam calls during the year.

It is not the first time Truecaller and the Indian regulator have been at odds over how spam calls should be handled. The Swedish company previously objected to restrictions preventing call-management apps from automatically labeling calls from certain government-designated number ranges as spam. It argued that the exemption could allow unwanted calls to escape its filters.

However, Friday’s amendments retain that restriction and have barred call-management apps from blanket blocking, filtering, or spam-tagging calls from designated number series used for promotional, service, and transactional communications. Individual users can still choose to block such calls on their own devices, the regulator said.

“While our data and user sentiment clearly show that spam has skyrocketed due to this free pass to spammers, we have been compliant with this since late last year,” a Truecaller spokesperson said.

Sumeysh Srivastava, a partner at New Delhi-based consulting firm The Quantum Hub, who leads its telecom-regulation policy work, said the latest change bridges two distinct layers: Telecom operators provide the underlying network and run the blockchain-based anti-spam system, while caller-ID apps operate on top of the network to identify and filter calls.

That raises technical and jurisdictional questions, Srivastava told TechCrunch, including what reporting standards apps will have to follow and how the requirement will be enforced against companies that are not themselves telecom operators.

A March draft proposed (PDF) using India’s IT laws to enforce the requirement. However, Srivastava pointed out that the new announcement did not say whether that enforcement mechanism was retained in the final rules.

It is also unclear how much information the apps will actually have to provide under the updated regulation. Kazim Rizvi, founding director of New Delhi-based policy think tank The Dialogue, told TechCrunch that requiring an app to transmit a specific spam report made by a user is materially different from requiring it to share the broader datasets, reputation signals, or analytical systems it uses to identify suspicious calls.

The rules will need clarity on what information must be transmitted, how users are notified or asked for consent, and how that data can subsequently be retained and used, Rizvi said.

TRAI did not respond to TechCrunch’s questions about what information apps would be required to share and whether the rule would also apply to spam-reporting features built into smartphone operating systems and dialers such as Android and iOS.

New rules for AI-powered calls

The amendments also address the growing use of software and AI voice agents to make calls. Calls made automatically, without a person directly dialing the number, will now fall under TRAI’s application-to-person (A2P) framework. That includes robocalls and calls using prerecorded or artificial voices.

Companies using such systems will have to declare their use and the phone numbers involved to their telecom operators in advance. Undeclared A2P calls will be treated as spam, TRAI said.

The key test, Srivastava said, is how a call is initiated, rather than simply whether it uses an AI-generated voice, leaving some uncertainty around AI-assisted calls that involve human initiation.

Satya N. Gupta, a former additional secretary at TRAI, told TechCrunch that the new rules do not restrict businesses from using AI or other automated calling technologies, but instead require them to disclose their use to telecom operators.

Telecom operators will also be allowed to levy a termination charge of up to 5 paise (about 0.052 cents) per minute on A2P calls. However, calls made using certain designated number ranges will be exempt.

Rizvi told TechCrunch that the new definition could also cover calls made using software even when a person is still involved, such as calls from contact centers and click-to-call services. “Without that distinction, the A2P category risks becoming broader than the regulatory harm it is intended to address,” he said.

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“He’s Not at the Level We Want, But I Believe in Him” — Simeone Backs Lookman to Rediscover Best Form

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Atlético Madrid manager Diego Simeone has thrown his weight behind Nigerian international Ademola Lookman despite admitting that the Super Eagles forward is yet to reach the performance level expected of him at the Spanish club.

Simeone acknowledged that Lookman has not been performing at the standard either the player or the coaching staff desires, but insisted that his commitment in training and willingness to improve remain encouraging.

“Ademola isn’t at the level he wants or we want, but he works hard every day,” Simeone said.

The Argentine tactician also highlighted Lookman’s attacking qualities, particularly his ability to take on defenders, explaining that losing possession is sometimes an unavoidable part of a player’s efforts to create opportunities.

“He’s a dribbler, and he needs to lose the ball sometimes,” the Atlético manager explained.

Despite his assessment of the Nigerian’s current form, Simeone made it clear that he retains confidence in Lookman’s ability to deliver.

“I believe in him,” he declared.

The comments underline the balance Simeone is seeking between demanding improved performances and allowing the forward the freedom to express himself in attacking situations.

Lookman’s reputation has been built on his pace, movement and ability to unsettle defenders in one-on-one situations, qualities that have made him an important attacking option for both club and country.

However, Simeone’s remarks suggest that the Nigerian still has work to do to consistently meet the demands of his manager’s tactical approach.

Rather than questioning Lookman’s effort, the Atlético coach appears encouraged by his attitude and daily commitment, indicating that the player continues to enjoy the backing of the technical staff.

For Lookman, the challenge will be to translate that hard work into more decisive contributions on matchdays while retaining the attacking boldness that defines his game.

Simeone’s message is clear: Lookman has not yet reached the desired standard, but his manager remains convinced that the Nigerian has the qualities and determination to improve.

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AI, energy supply shock, mounting debts headline IMF/World Bank meetings in Bangkok

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Financial experts, government officials, central bank chiefs, heads of multilateral organisations and other participants are gathered this week in Bangkok, Thailand, for the annual meetings of the International Monetary Fund (IMF) and World Bank scheduled to be held between October 12 and 18.

Participants are expected to deliberate on the disruptive potential of Artificial Intelligence (AI) in the global economy, the widening war in the Middle East and its impact on the global economy, the global energy supply shock, mounting debts, and rising interest rates that pose daunting risks to global economic growth.

IMF Managing Director Kristalina Georgieva says the Queen Sirikit National Convention Centre will host 18,000 people who were registered to attend the meetings, 4,000 more than the last off-site meetings held in Morocco in October 2023.

The IMF has made no significant change to its forecast of 3% global growth in 2026, and the body says some countries are expected to be downgraded because of war and reduced energy exports.

The meetings are also expected to address the growing public debt burden that has slowed growth and worsened inflation, as public debt remains at its highest level since World War Two and will exceed 100% of GDP before 2030, according to the IMF.

Emerging markets and low-income countries are particularly vulnerable, given high public debt levels that will have to be renegotiated at higher interest rates.

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Equally important on the agenda is the precarity of platform-driven labour, amid AI-enabled automation and the changing future of work.

On Monday, Ms Georgieva said Artificial Intelligence (AI) could affect about 40 per cent of jobs globally, urging governments to prepare workers for the changing labour market. She described AI as a “slow-moving tsunami” for the labour market, saying it could augment, downgrade or eliminate jobs.

IMF estimates show that AI could affect about 60 per cent of jobs in advanced economies and 23 per cent in low-income countries, reflecting the slower spread of AI rather than greater protection from its effects.

Bangkok

The Bangkok meetings are taking place amid disruptions and a war that has negatively affected energy supplies, especially via the Middle East.

Flights to Bangkok, the host city of this year’s off-site meetings, often route through the Middle East, creating immediate challenges for global travellers heading to Thailand’s capital.

On Sunday, there were attacks on Saudi airports, prompting disruptions to international travel.

The IMF and World Bank’s last off-site annual meetings took place in Morocco in 2023.

Nigeria’s participation

Already, Nigeria’s Minister of Finance and Coordinating Minister of the Economy, Taiwo Oyedele, has arrived in Bangkok, Thailand, to lead the nation’s delegation to the meetings

A statement from the Federal Ministry of Finance said the annual gathering provides Nigeria with an opportunity to engage with international financial institutions and development partners on economic issues affecting the country and its development priorities.

Mr Oyedele’s presence at the meetings is equally expected to allow the Federal Government to present its economic priorities to development organisations and international partners. He is also expected to discuss how external cooperation can support domestic reform efforts.

The finance ministry website also says that, on the sidelines of the meetings, Nigeria will convene investors, project sponsors and public institutions around a curated pipeline of bankable opportunities across strategic sectors. The programme is focused on private-capital mobilisation, food security and infrastructure development. Another event focuses on investor and project-owner conversations at Fairmont Bangkok Sukhumvit.

PREMIUM TIMES newspaper is in Bangkok, Thailand’s capital, to report on the meetings and other policy decisions as they affect the global economy and Nigeria’s domestic affairs.


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