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India forces caller-ID apps to feed spam reports to telcos

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India has extended its anti-spam regime to require caller-ID and call-management apps to share users’ spam reports with telecom operators, prompting spam-blocking app maker Truecaller to call the ruling anti-competitive.

On Friday, the Telecom Regulatory Authority of India (TRAI), the country’s telecom regulator, amended rules governing commercial communications, making it mandatory for caller-ID and call-management apps that let users flag calls as spam or junk to send those reports to a blockchain-based platform maintained by telecom operators. The platform tracks commercial communications and enforces anti-spam rules.

The change, TRAI said, is intended to broaden the pool of spam reports available for action against spammers, effectively connecting reports collected by apps with the telecom industry’s enforcement infrastructure.

However, Truecaller told TechCrunch that it sees this requirement as a “one-way exchange” that is “anti-competitive,” arguing that it transfers commercially valuable data from call-management apps like itself to telecom operators.

India is Truecaller’s largest market, accounting for well over 350 million of its more than 500 million monthly active users globally. The Stockholm-based company uses community reports alongside automated detection and other signals to identify and block spam calls.

The rules come as India grapples with spam and fraudulent calls at enormous scale. In its report in February, Truecaller said its users in the country encountered around 42 billion spam calls in 2025, including calls that were blocked, labeled, or ignored. The company also stated that it blocked nearly 12 billion spam calls during the year.

It is not the first time Truecaller and the Indian regulator have been at odds over how spam calls should be handled. The Swedish company previously objected to restrictions preventing call-management apps from automatically labeling calls from certain government-designated number ranges as spam. It argued that the exemption could allow unwanted calls to escape its filters.

However, Friday’s amendments retain that restriction and have barred call-management apps from blanket blocking, filtering, or spam-tagging calls from designated number series used for promotional, service, and transactional communications. Individual users can still choose to block such calls on their own devices, the regulator said.

“While our data and user sentiment clearly show that spam has skyrocketed due to this free pass to spammers, we have been compliant with this since late last year,” a Truecaller spokesperson said.

Sumeysh Srivastava, a partner at New Delhi-based consulting firm The Quantum Hub, who leads its telecom-regulation policy work, said the latest change bridges two distinct layers: Telecom operators provide the underlying network and run the blockchain-based anti-spam system, while caller-ID apps operate on top of the network to identify and filter calls.

That raises technical and jurisdictional questions, Srivastava told TechCrunch, including what reporting standards apps will have to follow and how the requirement will be enforced against companies that are not themselves telecom operators.

A March draft proposed (PDF) using India’s IT laws to enforce the requirement. However, Srivastava pointed out that the new announcement did not say whether that enforcement mechanism was retained in the final rules.

It is also unclear how much information the apps will actually have to provide under the updated regulation. Kazim Rizvi, founding director of New Delhi-based policy think tank The Dialogue, told TechCrunch that requiring an app to transmit a specific spam report made by a user is materially different from requiring it to share the broader datasets, reputation signals, or analytical systems it uses to identify suspicious calls.

The rules will need clarity on what information must be transmitted, how users are notified or asked for consent, and how that data can subsequently be retained and used, Rizvi said.

TRAI did not respond to TechCrunch’s questions about what information apps would be required to share and whether the rule would also apply to spam-reporting features built into smartphone operating systems and dialers such as Android and iOS.

New rules for AI-powered calls

The amendments also address the growing use of software and AI voice agents to make calls. Calls made automatically, without a person directly dialing the number, will now fall under TRAI’s application-to-person (A2P) framework. That includes robocalls and calls using prerecorded or artificial voices.

Companies using such systems will have to declare their use and the phone numbers involved to their telecom operators in advance. Undeclared A2P calls will be treated as spam, TRAI said.

The key test, Srivastava said, is how a call is initiated, rather than simply whether it uses an AI-generated voice, leaving some uncertainty around AI-assisted calls that involve human initiation.

Satya N. Gupta, a former additional secretary at TRAI, told TechCrunch that the new rules do not restrict businesses from using AI or other automated calling technologies, but instead require them to disclose their use to telecom operators.

Telecom operators will also be allowed to levy a termination charge of up to 5 paise (about 0.052 cents) per minute on A2P calls. However, calls made using certain designated number ranges will be exempt.

Rizvi told TechCrunch that the new definition could also cover calls made using software even when a person is still involved, such as calls from contact centers and click-to-call services. “Without that distinction, the A2P category risks becoming broader than the regulatory harm it is intended to address,” he said.

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Sarauniya Mamalash, Abel Namadi, Ezra Jinang, Living Scroll, Arin Izere Among Others Thrill Guests at Grace Fest

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Music ministers Sarauniya Mamalash, Abel Namadi, Ezra Jinang, Living Scroll, Reality Brothers, Mizzie Adams and Arin Izere, alongside other gospel artistes, thrilled guests at Grace Fest, a worship event that brought together entertainers, music lovers and worshippers from across Plateau State.

Held at Crispan Hotel, Yakubu Gowon Hall, Jos, under the theme, “Grace and Mercy,” the event featured inspiring musical performances, praise and worship, providing an opportunity for participants to reflect on God’s love, faithfulness and unmerited favour.

The convener of Grace Fest, Mrs Elizabeth Lashom, popularly known as Sarauniya Mamalash, described the gathering as a significant milestone in her music ministry, expressing gratitude to God for the opportunity to bring worshippers and music lovers together for the celebration.

She particularly commended her husband for his unwavering support and encouragement throughout her music career, noting that his commitment had played an important role in her journey. She also appreciated the participating music ministers, guests, supporters and organising team for their contributions to the success of the event.

Other entertainers who added colour to the event included Ngo Biki, PJ Mystic, Nenfort Dijanas and Freeman Fanatic, whose performances further enriched the atmosphere of praise, worship and celebration.

Speaking on the theme, the Presiding Pastor of Grace Dimensional Ministry, Rev. Dr. Maseke Daniels, urged Christians to recognise their dependence on God’s grace and mercy, stressing that no one is perfect or sufficient by personal ability alone.

He explained that grace represents a special ability and divine capacity given by God to accomplish what would otherwise be beyond human ability, enabling individuals to achieve extraordinary things through divine empowerment.

According to him, “Grace is simply special ability, divine capacity. Grace means that somebody has been given an ability to do something that another person has not done.”

On mercy, Daniels described it as God’s compassion and forgiveness, particularly when individuals fall short of expectations. He noted that people often struggle with hidden shortcomings, including envy, hatred, jealousy and anger, which require constant repentance and God’s intervention.

He called on Christians to embrace humility, seek God’s mercy daily and demonstrate genuine love and support for one another, warning against division, condemnation and hostility within the body of Christ. He stressed the need for believers to recognise their own imperfections rather than judge others.

The event concluded with a renewed emphasis on the importance of God’s grace and mercy in the Christian journey, while encouraging believers to strengthen their bonds of fellowship and uphold the values of love, humility and unity.

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Nearly 90% of Nigerian Adults Support Methane Emission Cuts – Report

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Nearly 90 per cent of Nigerian adults support measures to reduce methane emissions, one of the most potent greenhouse gases contributing to global warming, a new survey has found.

The figure represents a 17-percentage-point increase from the 72 per cent recorded in 2024. The survey also found that more than half (53 per cent) of Nigerian adults are very concerned about climate change.

The Global Methane Hub (GMH) commissioned the survey in collaboration with the Yale Program on Climate Change Communication (YPCCC), and it was published on 29 October.

Conducted across Nigeria and 17 other countries, the international survey sought to measure public awareness of climate change and methane emissions, and to examine attitudes towards solutions for reducing methane pollution.

The findings show that concern is even greater regarding immediate environmental threats. About 67 per cent of Nigerian respondents said they were very concerned about poor water quality, while 60 per cent expressed similar concerns about flooding and access to drinking water. Another 55 per cent were very concerned about poor air quality.

Researchers said the findings reflect the growing effects of climate change in Nigeria, where increasingly intense rainfall and flooding are putting communities, infrastructure and water systems at risk.

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The findings also reinforce concerns PREMIUM TIMES has repeatedly highlighted about methane emissions across Nigeria’s oil and gas sector and their consequences for the lives and livelihoods of communities in oil-producing areas.

Nigeria faces significant methane emission challenges, largely driven by oil and gas production, routine gas flaring, venting and ageing infrastructure. Concerns have also persisted over the enforcement of regulations governing gas flaring and methane emissions.

Methane leaks and routine gas flaring in the Niger Delta have been linked to environmental pollution, contamination of local water sources, damage to farmlands and respiratory health risks.

In Bille, Rivers State, for instance, severe methane bubbling and contamination of water wells have reportedly created acute health and safety concerns for residents.

The continued burning and venting of associated gas also represents a significant economic loss, as billions of cubic feet of gas that could otherwise be captured and commercialised are wasted annually.

Growing environmental concerns

In July, heavy rainfall triggered widespread flooding across parts of Nigeria, including Lagos, as saturated soils increased the risk of flash floods. Authorities also warned that 27 states could be affected.

As the rainy season intensified, authorities subsequently placed 14 states on flood alert, highlighting the growing risks facing communities already struggling with flooding, deteriorating water quality and limited access to safe drinking water.

Methane is a short-lived climate pollutant and one of the most effective targets for slowing global warming in the near term. It is more than 80 times as potent as carbon dioxide over 20 years.

Reducing methane emissions can also deliver significant public health and economic benefits, including improved air quality and reduced pollution exposure.

“As flooding and water challenges put greater pressure on communities across Nigeria, the case for tackling methane is becoming increasingly clear,” said Marcelo Mena, Chief Executive Officer of the Global Methane Hub.

“This survey shows strong and growing support for methane action, with nearly nine in ten Nigerians now supporting efforts to reduce emissions. In the oil and gas sector, for example, cutting methane leaks, venting and flaring reduces pollution and safety risks for nearby communities while helping slow warming.

“It also makes Nigerian oil and gas more competitive, as buyers in markets like Europe increasingly demand lower-methane supply.”

Tengi George-Ikoli, Nigeria Country Manager at the Natural Resource Governance Institute (NRGI), said Nigerians had legitimate reasons to be concerned about methane emissions and their effects on health, the environment and livelihoods.

“Nigerians are right to be concerned about methane emissions and the harm they cause to health, environments and livelihoods,” she said.

“In parts of the Niger Delta, those costs are already being felt, so communities are justified in calling for stronger enforcement of environmental regulations and for clear mechanisms to prevent, mitigate and respond to methane-related harm.

“As Nigeria expands its use of gas, reducing methane emissions must remain a priority to support liveable communities, protect vulnerable populations and help the country meet its climate commitments.”

Anthony Leiserowitz, Director of the Yale Program on Climate Change Communication, said understanding public awareness and perceptions was essential to effective communication and policymaking.

“Understanding what people know and think is essential to effective public communication and policymaking,” he said.

“Methane reduction is one of the fastest ways to limit global warming, making it critical that the public understands both the challenge and the solutions.

“This research helps provide the data needed to identify public knowledge gaps, strengthen communication campaigns, and help informed citizens participate in these climate change solutions.”

Key findings of the survey

The survey found that 69 per cent of Nigerian respondents believe climate change is caused by human activities, while 89 per cent support measures to reduce methane emissions.

It also found that nearly two-thirds (64 per cent) of respondents were familiar with methane.

Oil and gas companies were identified as both significant contributors to climate change and important actors capable of addressing it.

About 57 per cent of respondents ranked oil and gas companies among the three entities most responsible for climate change, while 78 per cent considered them very capable of making meaningful changes.

Nigerians want industries to address climate change

The findings show broad support for reducing methane emissions across the three major sectors responsible for most human-caused methane pollution: agriculture, waste and energy.

In agriculture, 84 per cent of respondents supported efforts to minimise methane emissions, while 88 per cent backed measures to reduce emissions from waste disposal.

Similarly, 88 per cent supported reducing methane emissions from energy production.

Overall, the 89 per cent support for methane reduction matched the proportion of respondents who backed broader climate action.

The report said the findings demonstrate widespread public support for industry-led interventions and stronger environmental protections.

It also noted that Nigerians see corruption as a major obstacle to enforcing environmental regulations effectively.

With strong majorities supporting methane reduction across all three sectors, the report said policymakers and industries have an opportunity to advance solutions that reduce pollution while strengthening environmental accountability.

Global support for methane reduction remains strong

The international survey covered 18 countries across four continents: Brazil, China, Denmark, Ethiopia, Germany, Greece, Indonesia, Italy, Malaysia, Morocco, Nigeria, Paraguay, South Africa, South Korea, Spain, the United Arab Emirates, the United Kingdom and Uruguay.

The online survey gathered responses from 12,189 adults, including at least 700 respondents in Nigeria.

Participants were asked questions about their perceptions of climate change, environmental concerns, awareness of methane emissions and support for specific policies to reduce methane pollution.

Across the countries surveyed, 85 per cent of respondents supported action to reduce methane emissions, indicating widespread international backing for efforts to tackle the pollutant.

Support was particularly strong in Asia, Africa and Latin America, reaching 94 per cent in South Korea, 91 per cent in Malaysia, 90 per cent in China and Brazil, and 89 per cent in Nigeria and South Africa.

The findings also showed that respondents who reported experiencing greater climate change impacts were more likely to support measures to reduce methane emissions.

Across regions, respondents expressed concern about the tangible effects of climate change in their communities, including extreme heat, wildfires, drought, flooding and deteriorating water quality.

Waste emerged as a particularly prominent area for methane reduction in several countries, alongside strong support for interventions in the energy and agriculture sectors.

The report further highlighted public expectations for governments and industries to take greater responsibility for reducing methane emissions.

Why reducing methane is critical to tackling climate change

The report described methane reduction as one of the fastest ways to slow global warming in the near term.

Methane accounts for approximately 30 per cent of the warming experienced since pre-industrial times and is more than 80 times as powerful as carbon dioxide over 20 years.

Unlike carbon dioxide, which can remain in the atmosphere for centuries, most methane breaks down within approximately a decade.

According to the report, cutting human-caused methane emissions by 45 per cent this decade could prevent nearly 0.3 degrees Celsius of warming by 2045, helping to keep international climate commitments within reach.

Reducing methane emissions would also improve air quality, protect agricultural production, create jobs, strengthen food systems, reduce health risks, and improve community resilience.

The report stressed that because methane pollution crosses national borders, coordinated action among governments, businesses, researchers and communities is essential to achieving significant reductions.

Melissa Bell, Senior Vice President of Research at Global Strategy Group, GMH’s research partner, said the consistent findings across countries demonstrated sustained public support for methane reduction.

“The consistency of these findings sends a clear signal: support for reducing methane emissions is strong and sustained,” she said.

“People are concerned about the impacts of climate change, they support action across the major sources of methane emissions, and they expect those with the greatest ability to make a difference to take responsibility.”

Survey methodology

Global Strategy Group conducted the 10-minute online survey between 3 and 25 August 2026. The questionnaire was translated into 13 languages and administered across Europe, South America, Africa and Asia.

READ ALSO: Nigeria renews 2030 gas flaring pledge despite enforcement, methane monitoring gaps

Responses were collected from adults aged 18 and above who currently reside in the participating countries and have internet access.

The researchers applied weights for age, gender, geographical location, and education to ensure the samples represented adults with internet access in each country.

At least 700 responses were collected in 15 countries, including Nigeria, South Africa, China, Indonesia, Malaysia, South Korea, Morocco, Brazil, Denmark, the United Kingdom, Germany, Greece, Spain, Italy and the United Arab Emirates.

The margin of error was ±3.7 per cent in these countries, except Morocco and Brazil, where it was ±3.6 per cent.

In Ethiopia, Paraguay and Uruguay, at least 400 responses were collected, with margins of error of ±4.9 per cent, ±4.5 per cent and ±3.9 per cent, respectively.


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