Stay connected via Google News A WhatsApp notification pops up on a finance manager’s phone. The managing director needs an urgent payment made to a supplier....
Amazon Ring, facing a surge in customer-support calls during last year’s holiday season, evaluated more than 40 AI voice vendors before choosing startup Vapi to handle...
For the first time in its reporting history, Airtel Africa has generated higher revenue from mobile data services than from voice calls, according to the company’s...
India’s internet users already rely heavily on voice notes, voice search, and multilingual messaging. Turning those habits into a scalable AI business, however, remains difficult because...