Cornerstone Insurance PLC has unveiled key elements of its transformation agenda, “Cornerstone 3.0,” aimed at strengthening its operations, enhancing customer experience and positioning the company for sustainable growth.

The agenda was a major focus at the company’s 2026 Brokers’ Business Lunch, recently held at the Metropolitan Club, Lagos, with brokers, stakeholders and members of Cornerstone’s management team.

The gathering provided an opportunity to share the company’s broader strategic direction with the market, backed by the support of its majority shareholder, Chapel Hill Denham. The partnership with Chapel Hill Denham forms part of Cornerstone’s broader growth and transformation journey, as the company strengthens its business, enhances its market position and prepares for its next phase of growth.

The event was led by Stephen Alangbo, Managing Director/CEO, Cornerstone Insurance PLC; Kola Adekoya, Acting Managing Director, FIN Insurance Company LTD and Abdur Rasheed Babalola, Managing Director, Hilal Takaful Insurance.

Speaking at the event, Mr. Alangbo, outlined Cornerstone’s vision for its next phase of growth, highlighting the significant changes taking place across the business. At the heart of this journey is Cornerstone 3.0, a transformation programme focused on building a more agile, technology-driven and customer-centric insurance business. A key component of the transformation is the planned restructuring into Cornerstone Life and Cornerstone General, alongside the continued development of Hilal Takaful Insurance to expand the company’s Takaful offerings, subject to final approval by NAICOM.

Technology also remains a key component of the agenda, with the evolution of CiCi, Cornerstone’s AI-powered customer service platform, including its voicebot capability, aimed at making services such as enquiries, complaints, claims, policy renewals and insurance purchases more accessible.

Mr. Alangbo further reaffirmed their commitment to fast and efficient claims processing, recognising responsive claims service as central to delivering value and building customer trust.

The Brokers’ Lunch also provided an opportunity for Cornerstone to engage directly with the brokers, receive feedback and identify areas for improved collaboration. Stephen Alangbo acknowledged brokers as key drivers of the business and encouraged them to continue to consider Cornerstone as a first-choice partner for their clients’ corporate, individual and Takaful insurance needs.

The engagement reflects Cornerstone’s commitment to working closely with its broker network, as it advances its transformation agenda and builds a more agile, innovative and customer-focused insurance business.

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