In a bid to achieve universal health coverage, the Plateau State Contributory Healthcare Management Agency (PLASCHEMA) has created an Enterprise Resource Development unit (ERD) saddled with the responsibility of creating new policies and seeing to the achievement of the organization’s goals through strategic communication.

Addressing newsmen at the lunch of the new department Director General of PLASCHEMA Dr. Fabong Jemchang Yildam, said that the new department will act as the brain of the agency where new policies will be generated to achieve the desired goals and objectives.

Dr Fabong said;

To achieve any meaningful development, it is essential to strengthen the human resources of the organization. the Enterprise Resource Development unit is established to provide new policies and engage in strategic communication that will ensure that PLASCHEMA is able to actualize the United Nations sustainable development goal in achieving universal health coverage.

the new unit came into existence after members of our staff had gone through various training and international travels. All they have learned is what is being domesticated, thereby saving costs.

“In adopting a communication strategy, feedback is essential, without which there is no assurance that communication will be effective. Feedback can be positive or negative. Positive feedback encourages us while negative feedback enables us to make corrections.”

Jemchang added that this year’s annual goal revolves around increasing the uptake of social health insurance, uninterrupted access to quality and affordable healthcare services, and continuous sensitization and orientation of plateau citizens on the creation of the PLASCHEMA scheme.

Kim Tiri the head of the new unit stated that the ERD was established in a quest to add value to the agency and society.

“It became important to adopt new ways and strategies to move the agency forward as repeated use of certain methods over time may hinder the development of PLASCHEMA, which is why the DG established this unit.

the unit was created in October 2022 and is now being launched as members are being trained on the role we need to play.”

Dashuwar Shapret, also a member of the unit stated that the department will be responsible for the training of other departments and enrollees to educate them on what the agency is about.

“The training is meant to equip us as we will be educating and training other departments and individuals or organizations who will want to enroll under the PLASCHEMA health scheme. PLASCHEMA has been faced with some challenging situations in the past where enrollees don’t know what the agency stands for, but since the establishment of the department, there has been a positive response to that effect.”

Another member of the ERD unit, Nathaniel Dashe stated that the training is basically meant to orientate the members of the unit on their basic responsibility and its relationship in strategic communication and their collaboration with other departments, development consultants, and other entrepreneurship agencies.